Junior Relationship Manager

AMERICAN HERITAGE LENDING LLCIrvine, CA
$0 - $29Onsite

About The Position

The Junior Relationship Manager (Non-QM Wholesaler) will have a great personality, team player, and customer service attitude. Junior Relationship Manager is required to build and maintain strong relationships with mortgage brokers.

Requirements

  • Excellent written and verbal communication skills
  • Minimum of 1+ years' experience in wholesale mortgage lending sales experience preferred
  • Ability to conduct and attend web meetings and conference calls including presentations
  • Basic knowledge Non-QM; Bridge, DSCR-Business Purpose, Fix/Flip
  • Strong level of proficiency in Microsoft Office- Word, Excel & PowerPoint programs
  • Proficient with Encompass/LON
  • Frequently required to sit, stand, kneel, stoop, or squat
  • Use hands or fingers to handle or feel objects, tools, or controls
  • Reach with hands and arms
  • Talk or hear
  • Specific vision ability includes close vision, distance vision, color vision, depth perception and the ability to adjust focus
  • Occasionally lift and/or move up to 25 pounds
  • Ability to analyze situations logically to identify causes and draw solid conclusions
  • Ability to anticipate the consequences of a situation
  • Ability to modify one’s own behavior to meet expectations of others
  • Ability to sustain one’s own emotions from interfering with responding effectively to internal and external customer’s needs
  • Displays honesty and trustworthiness; has a sense of personal accountability; maintains a moral conviction to do the right thing

Responsibilities

  • Provide hospitality-level of service to all clients and team members
  • Help facilitate new brokers relationships with American Heritage Lending Inc (AHL). Educate mortgage brokers with loan products, pricing, and technology and remain a constant resource, as needed
  • Master internal functions and processes in order to successfully train Brokers on handling loans from Submission through Closing
  • Speak and correspond with Brokers on a consistent basis to ensure their utmost satisfaction
  • Reach out and prospect new Broker business through email campaigns and calls
  • Address and resolve Broker questions and/or concerns in a timely manner
  • Communicates and work with AHL Account Managers as necessary to ensure desired production results
  • Monitor and help improve Broker performances and communicate results with AHL Leadership
  • Attend and participate in internal Trainings and meetings to stay informed on AHL processes and guidelines

Benefits

  • Medical
  • Dental
  • Vision
  • Basic Life & AD&D
  • Matching 401(k)
  • Paid Time Off
  • Paid Holidays
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