Junior Property Manager

Groma • Lynn, MA

5d • Onsite

About The Position

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate multifamily buildings and bring institutional performance to historically overlooked sectors. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us. About the Role We are seeking a motivated Junior Property Manager to support the daily operations of the largest property in our portfolio, the Mosaic located in Lynn, Massachusetts. The ideal candidate is organized, detail-oriented, and eager to grow their property management career. This role works closely with the property management and maintenance teams to ensure smooth day-to-day operations while taking on increasing responsibility across key functional areas.

Requirements

• 2–3 years of experience in property management or a related real estate operations field
• Strong organizational, documentation, and task management skills
• Excellent communication and interpersonal skills
• Knowledge of relevant laws and regulations related to property management, including fair housing laws
• Familiarity with Greater Boston Area real estate market
• Ability to work both independently and collaboratively as part of a team
• Availability to work evenings and weekends as needed

Responsibilities

• Support the day-to-day operations of our properties
• Ensure that properties are maintained to a high standard and in compliance with all relevant regulations and codes
• Conduct regular property inspections to identify maintenance issues and coordinate timely resolution
• Assist with emergency service coordination and generate incident reports as needed
• Develop a working knowledge of maintenance programs and capital improvement projects to support efficient operations and resident service requests
• Work alongside Property Operations team members, including maintenance technicians and associates, to carry out daily responsibilities
• Analyze rents to aid in substantiating property underwriting
• Support team in monitoring regulatory compliance and reinforcing company policies and procedures
• Assist in developing and maintaining relationships with local vendors and contractors
• Participate in bidding out property services to vendors and support the review of vendor contracts
• Handle resident inquiries and concerns in a professional and timely manner
• Coordinate onsite resident events to foster community and manage use of onsite amenities (gym, rec room, pool, roof deck, etc.)
• Support leasing efforts for available units and assist with property marketing
• Coordinate resident on-boarding and off-boarding processes, and assist with eviction procedures in partnership with legal counsel
• Track and report leasing operations metrics including responding to inquiries, coordinating tours, processing applications, lead-to-lease conversion and assisting with lease execution and renewals
• Assist in managing property-level budgets and tracking expenses to ensure alignment with allocated budgets
• Prepare and maintain operating reports on a weekly, monthly, and annual cadence
• Track delinquency and unpaid balances and support collections efforts on past and current residents

Benefits

• medical, dental, and vision insurance
• 401(k) with company match
• paid time off
• 5% 401k match
• Fully covered insurance premiums for dental, health, and vision plans
• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Generous paid time off policy including vacation, holiday, sick time, and parental leave
• 13 official company holidays
• 1 floating holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed