Junior Project Manager

Worth Higgins & Associates Inc•Richmond, VA

21h

About The Position

The signage division of a growing printing company in Richmond, Virginia, is seeking a Junior Project Manager to oversee multiple projects from initiation through completion. The role combines customer service and administrative duties and involves coordinating customers, production staff, and other personnel throughout the manufacturing process. Experience in wide-format printing and signage, along with an understanding of manufacturing, is preferred.

Requirements

Ability to work independently.
Ability to communicate effectively, in writing and verbally, with key personnel involved in the production process, including sales staff, the production manager, graphic designers, end-user customers, construction companies, and installers.
Strong computer skills and knowledge of all Microsoft Office Suite products.
Extremely detail-oriented and organized, with the ability to maintain professionalism at all times.
Strong customer service skills and the ability to multitask efficiently.
Ability to problem-solve, improve processes and procedures, and operate with a strong moral code.

Nice To Haves

Previous wide-format printing experience.
Previous work experience and knowledge of signs.

Responsibilities

Work with and assist the Senior Project Manager with daily duties and special projects.
Act as a liaison between customers and the production department.
Enter and process orders using MIS software and interact regularly with customers by telephone.
Receive proofs from file setup, inspect them for accuracy, send them to customers, and document approvals or requested changes clearly.
Respond to customer inquiries about prospective, current, and past orders.
Update the production schedule daily and keep customers informed about order status.
Prepare jobs for billing and ensure their accuracy.

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