Junior Project Manager

Prospect Blue • Richmond, VA

3d

About The Position

ProspectBlue is partnering with a growing printing company in Richmond, Virginia, to hire a Junior Project Manager. This detail-oriented, customer-focused role coordinates projects from start to finish and helps ensure they run smoothly. The Junior Project Manager works closely with the Senior Project Manager and serves as a key point of contact among customers, sales, graphic design, production, and installation teams. The role requires strong communication and organizational skills, problem-solving ability, and attention to accuracy, timelines, and customer satisfaction. Experience in wide-format printing or the signage industry is preferred.

Requirements

• Previous experience in project coordination, customer service, or a related administrative role.
• Strong written and verbal communication skills and the ability to work effectively with customers and cross-functional teams.
• Proficiency in Microsoft Office Suite and strong overall computer skills.
• Exceptional attention to detail, organization, and time management.
• Ability to manage multiple projects and priorities in a fast-paced environment while maintaining accuracy.
• Self-motivated and able to work independently while collaborating with a team.
• Strong customer service and problem-solving skills, with a proactive approach to resolving issues.
• Professional, dependable, and committed to maintaining high standards of integrity and quality.

Nice To Haves

• Experience in wide-format printing, signage, or a manufacturing environment.
• Familiarity with the sign production process and industry terminology.

Responsibilities

• Assist the Senior Project Manager with daily operations, project coordination, and special projects.
• Coordinate projects from order initiation through production and completion, ensuring deadlines and customer expectations are met.
• Serve as a primary liaison between customers, sales, graphic design, production, and installation teams to keep projects moving forward.
• Enter and process customer orders through the company’s management information system (MIS) software.
• Review proofs received from the file setup team for accuracy and completeness, distribute proofs to customers, and document approvals and requested changes.
• Respond to inquiries about prospective, active, and completed orders, providing timely updates and professional support.
• Maintain and update production schedules daily, communicating order status, timelines, and potential delays to customers and internal teams.
• Review job details and documentation for accuracy and completeness before billing.
• Identify and resolve project issues, troubleshoot challenges, and help improve internal processes and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed