Junior Project Coordinator Internship (Part-Time)

Scale Media•Burbank, CA

2d•Remote

About The Position

Scale Media is seeking a highly organized and detail-driven Junior Project Coordinator Intern to support their creative and development teams. This role involves owning weekly sprint planning for the Design team, ensuring tickets progress by following up with stakeholders, and maintaining the accuracy of the project management workspace in Wrike. This is an excellent entry-level opportunity for individuals aiming to develop skills in project coordination, offering hands-on experience with sprint planning and cross-functional collaboration. The ideal candidate will be organized, dependable, and capable of working independently in a remote setting. This is a fully remote, part-time position, 20 hours per week, Monday to Friday, 9:00 AM to 1:00 PM Pacific. The intern will report to the Project Manager and support the Design and Software Development teams, as well as Project Managers. Key responsibilities within the first 60 days include independently running the weekly sprint review and managing stakeholder follow-ups with minimal supervision.

Requirements

A bachelor's degree with at least one administrative, coordination, or project support internship, or 1 to 2 years of administrative experience.
Hands-on experience with a project management tool such as Wrike, Asana, Monday.com, Jira, ClickUp, or Trello.
Polished, professional written communication, especially in Slack and project management tools.
A proven habit of following up independently and meeting deadlines.
Comfort asking questions and raising blockers early.
Availability to work 9:00 AM to 1:00 PM Pacific, Monday to Friday.

Nice To Haves

Experience with Wrike specifically.
Experience supporting creative, design, marketing, or software development teams.
Familiarity with agile or sprint-based workflows.
Comfort with Google Workspace, Slack, and basic spreadsheet work like sorting, filtering, and cleaning data.

Responsibilities

Build and prioritize the Design team's weekly sprint using established guidelines.
Check in with each designer at the end of every week to confirm what's complete, what's carrying over, and why.
Lead a weekly call with brand project managers to review sprint priorities and discuss tickets planned for upcoming sprints.
Follow up with ticket stakeholders when work is blocked by slow reviews, open questions, or missing information.
Schedule touch-base calls at the start of a sprint for design tickets that need more detailed alignment beyond the brief.
Escalate to your manager when a mission-critical item is still at risk, or when a ticket has had no movement for 3 to 4 days.
Provide follow-up and escalation support for Software Development tickets.
Assign daily quick-turn tickets to the two designated designers, following a documented SOP.
Confirm each ticket has the details a designer needs before it's assigned.
Help project managers build out new key projects in Wrike, including tasks, timelines, assignees, and fields.
Keep Wrike accurate and organized by updating statuses, cleaning up stale or duplicate items, and filling in missing fields.
Help build out the Wrike onboarding space currently in development, including organizing resources and how-to content.
Review new requests for missing information and send them back to requesters before they reach the team.
Clean up monthly ticket data used for team productivity and workload reporting, and follow up with stakeholders on any missing information.
Spot-check dashboards and automated status updates to confirm they're pulling correctly.
Draft routine internal updates, reminders, and announcements for review.