Junior Program Analyst

Bickham Services Unlimited, LLC • Bethesda, MD

3d • Remote

About The Position

Bickham Services Unlimited LLC is recruiting a detail-oriented Junior Program Analyst for a contractor team supporting a federal program that helps Historically Black Colleges and Universities (HBCUs) compete for federal contracts and research funding. The position assists with administrative coordination, program support, data management, and customer service activities. It is contingent on the contract being awarded, with an anticipated start date of December 2, 2026.

This is a full-time, W-2, non-exempt position. The work arrangement is remote within the United States, with occasional on-site attendance in Bethesda, Maryland. The employee must be available during Eastern Time business hours, Monday through Friday. Travel may be required up to approximately 10%. Candidates must be authorized to work in the United States and able to complete a federal background investigation and suitability determination.

Requirements

• Bachelor's degree.
• 1–3 years of experience in administrative support, program coordination, data management, or customer service.
• Familiarity with Microsoft 365 applications.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work independently and meet deadlines.
• Must be authorized to work in the United States.
• Must be able to complete a federal background investigation and suitability determination.

Nice To Haves

• Experience using ticketing or customer support systems.

Responsibilities

• Provide administrative and operational support to the program team.
• Assist with organizing documents, maintaining records, and updating program information.
• Support data collection, tracking, and reporting activities.
• Respond to routine inquiries and assist with customer service requests.
• Maintain accurate spreadsheets, records, and electronic files.
• Assist with scheduling, coordination, and follow-up activities.
• Support the preparation of program reports and other deliverables.
• Ensure assigned written documents meet applicable Section 508 accessibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level