Junior Product Manager

CipherHealth
Remote

About The Position

CipherHealth is seeking a Junior Product Manager to take ownership of a product area from discovery and definition through delivery and iteration. This role involves close collaboration with Engineering, Design, Sales, and Customer Success to deliver products that customers value and that achieve measurable business results. A key differentiator of this role is the use of an agentic PM loop, where AI agents assist with analytical and synthesis tasks such as summarizing feedback, identifying patterns, and drafting initial documents, allowing the Product Manager to focus more on customer empathy, prioritization, and cross-functional alignment. The role also includes active participation in a Product Council model for collaborative roadmap planning and prioritization.

Requirements

  • 3–7+ years in product management with a track record of shipping products in B2B SaaS or a comparable environment.
  • Strong product craft, including comfort with discovery, prioritization frameworks, roadmapping, PRD writing, and defining success metrics.
  • Customer and data-driven approach, grounding decisions in customer insight and quantitative signals.
  • Agentic mindset: excitement to work alongside AI agents, understanding where automation helps and human judgment is essential.
  • Proven ability to collaborate cross-functionally, building trust with Engineering, Design, Sales, and CS, and running effective planning sessions.
  • Clear communication skills, both written and verbal, with the ability to keep stakeholders informed.
  • Ownership mentality, taking responsibility for outcomes in their product area.

Nice To Haves

  • Experience in the healthcare industry.
  • Experience with AI-powered tools in product management.

Responsibilities

  • Own a product area, defining its vision, strategy, and roadmap in alignment with company goals and customer needs.
  • Drive continuous customer discovery, user research, and data-informed analysis to identify key problems to solve.
  • Define and prioritize product features by writing clear PRDs, user stories, and acceptance criteria, and maintaining a well-groomed backlog.
  • Partner with Engineering and Design to deliver products at a healthy cadence, measuring outcomes and iterating based on results.
  • Collaborate with Marketing, Sales, and CS on product positioning, launch strategies, and adoption.
  • Communicate clearly with stakeholders regarding priorities, trade-offs, and progress.
  • Actively use, evaluate, and help improve AI agents for tasks like summarizing support tickets, clustering feature requests, monitoring competitors, analyzing churn, identifying customer pain themes, summarizing sales calls, monitoring usage analytics, generating opportunity reports, and drafting PRDs.
  • Lead planning for product council meetings, bringing evidence from discovery, analytics, and the agentic PM loop into prioritization discussions.
  • Engage cross-functional partners, ensuring substantive participation from Sales and CS.
  • Produce and maintain a roadmap for the product area that reflects customer needs, business value, and resourced priorities.
  • Present the roadmap to the Strategic Product Council for alignment and resource allocation.

Benefits

  • Company-funded health, vision, and dental plans
  • HSA/FSA plans
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • $40 monthly wellness stipend
  • Employee Assistance Program (EAP)
  • Adoption Assistance
  • 401(k) with company match
  • Discretionary PTO
  • 13 paid holidays
  • Competitive paid parental leave
  • Flexible return to work policy
  • Generous Employee Referral Program
  • Yearly Cipher-versary stipend
  • Ci-Phives (public kudos and gift cards)
  • CARE2 Values
  • Monthly All Teams Meetings
  • Employee Resource Groups
  • Internal Webinars and robust onboarding / training programs
  • $50 per month reimbursement for WFH expenses
  • New Macbook laptop, other hardware, and company swag upon hire
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