Junior PKI Administrator

Chenega Agile Real-Time Solutions•Springfield, VA
•$81,700 - $90,000•Onsite

About The Position

The Junior PKI Administrator supports customer certificate and PKI system-related issues and provides customer service. The role supports the agency’s efforts to manage and monitor Public Key Infrastructure (PKI) programs, including serving as a PKI Registration Authority, validating users in person, providing training, and supporting policy development and maintenance. The position is located in Springfield, Virginia.

Requirements

  • High school diploma or GED and at least 6 years of relevant experience, or an associate degree and at least 4 years of experience, or a bachelor’s degree and at least 2 years of experience.
  • Relevant experience with operational use of ServiceNow.
  • Experience in the Intelligence Community.
  • DoD 8140 (formerly 8570.01-M) IAT Level II certification: CCNA-Security, GICSP, GSEC, or Security+ CE; the posting specifies completion within 6 months.
  • TS/SCI clearance and ability to obtain a CI polygraph.
  • Successfully pass background and drug screening.
  • Ability to work independently and effectively as part of a team.
  • Ability to manage multiple efforts with time-related constraints in a fast-paced contracting environment.
  • Ability to communicate and collaborate effectively with diverse internal and external stakeholders.
  • Friendly presence, helpful attitude, strong interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications.
  • Proficiency with Microsoft Office applications, experience working in a home office setting, and ability to train end users on frequently encountered technical issues.
  • Ability to provide technical assistance and support by phone, with good phone skills and a professional demeanor.
  • Good problem-solving skills, including the ability to visualize situations and think abstractly to solve problems.

Nice To Haves

  • CI polygraph.
  • Active DoD 8140 certification.
  • Previous customer service experience.

Responsibilities

  • Support the agency’s efforts to manage and monitor Public Key Infrastructure (PKI) programs.
  • Serve as a PKI Registration Authority.
  • Conduct face-to-face user validation.
  • Provide training.
  • Support the development, maintenance, and management of policies.
  • Maintain awareness of and competency with new and developing protocols, specifications, techniques, and standards.
  • Coordinate and resolve Information Assurance-related trouble tickets associated with PKI.
  • Create installation and training documentation.
  • Perform other duties as assigned.

Benefits

  • The employer states that it offers a broad range of benefits but does not specify individual benefits in the posting.
  • Well-being programs.
  • Professional development opportunities, including on-the-job learning and formal development programs.
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