Junior Payments Quality Assurance Analyst Co-Op

Human Resources Department - NRT Technology Corp.Toronto, ON

About The Position

NRT is seeking a motivated and passionate Junior Payments Quality Assurance Analyst (Co-op) to join their FinTech leader team. This role reports to the Vice President, IT Operations, Security & Compliance and is responsible for performing Quality Assurance and applications support functions for the payment services team. The co-op student will assist senior members of the Payment Services team, ensure system updates and changes are applied promptly, and possess basic knowledge and understanding of Payment Technologies.

Requirements

  • College diploma in Computer Science, Computer Engineering, Information Technology, or related area (enrolled in a Co-Op Program).
  • Microsoft windows environment.
  • Microsoft Office suite of products (Office 365).
  • Web browsers (Chrome, Firefox, Edge, etc.).
  • Database tools such as Microsoft SQL.
  • Defect Management tools: JIRA, Confluence.
  • Excellent interpersonal and communication skills (verbal and written).
  • Well organized, able to prioritize and complete tasks promptly, with minimum guidance or prompting.
  • Problem determination and escalation/resolution (wherever possible).
  • Demonstrate good aptitude to learn and understand business usage of the system and make suggestions for continuous improvement.
  • Fluency in English.

Nice To Haves

  • Experience in banking and payment technologies is an asset.
  • Familiar with the software development life cycle is an asset.
  • EMV tools such as ICC Sim, Collis.
  • Knowledge of automation testing tools such as Selenium, JMeter, Grinder.

Responsibilities

  • Perform testing and Interchange certification tasks/activities for various Payment networks such as MasterCard, Visa, Interac, American Express, JCB and China Union Pay.
  • Understand Payment devices/applications such as Point-of-Sale, ATM, Mobile, etc.
  • Perform EMV transaction processing and testing.
  • Utilize knowledge of Payment applications and Simulators (MDSS, VTS, ASSET, etc.).
  • Apply knowledge of ISO Fields and Messages, VISA, and MasterCard interfaces.
  • Document test artifacts and adhere to industry best practices.
  • Ensure all required tasks are carried out with high quality and are completed on time.
  • Investigate/analyze technical issues and provide detailed information to development team members.
  • Ensure resolution of technical issues from start to finish.
  • Perform regression testing and releases for in-house developed payment applications.
  • Assist the Payment Services team in automation of testing and associated activities.
  • Perform required operations for systems/applications managed by the department.
  • Perform “business as usual” tasks for systems managed by the Payments Services team.
  • Assist with production implementation-related activities such as planned system maintenance activities/tasks.
  • Other tasks as assigned by the manager.

Benefits

  • Competitive salaries
  • Paid time off
  • Individual growth plans
  • Community sharing
  • Collaboration
  • Health Benefits (including medical, vision, dental, EAP, etc)
  • Training
  • Product knowledge demos
  • Tiered-lever skill building
  • Development workshops
  • Teambuilding exercises
  • Webinars
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