Junior Network Engineer - Non-Merit

Baltimore County • Towson, MD

1d • Onsite

About The Position

A Non-Merit vacancy exists in the Office of Information Technology. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. You can attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

• Associate's Degree in information technology, computer science, computer engineering, or a related field from an accredited college or university.
• At least two (2) years hands on experience in a multi-platform/vendor networking environment, including Cisco platforms.
• Experience must include work demonstrating thorough knowledge of the following technologies: TCP/IP, LAN & WAN technology; packet analysis; network security solutions.
• Knowledge of the principles and practices of Information Technology.
• Excellent communication and documentation skills.
• Possession of a valid driver's license equivalent to a non-provisional, non-commercial, class C Maryland driver's license is required at the time of application.

Nice To Haves

• CCNA, or additional relevant experience may be substituted on a year-for-year basis for the required education.

Responsibilities

• Documentation of existing systems and changes.
• Providing support and problem resolution for an enterprise network with over 1000 routers and switches and more than 300 remote sites.
• Working with Network Engineers on projects.
• Sharing rotatational on-call duties throughout the year.
• Assisting with maintaining network connectivity in a 24 x 7 environment.
• Assisting in the installation of new systems.
• Perform preventive maintenance as necessary.
• Interacting with various vendors on problem issues and RMA requests.
• Assisting Network Engineers with infrastructure support as needed.
• Attending status and project meetings.
• Responding promptly to service requests.
• Maintaining logs and status reports as required.
• Assists with equipment configuration, installation, testing and system administration of Routers, Switches, Wireless Access Points, Firewalls, Network control appliances, IP Address management, UPS’s, PDU’s, etc. to support power to all equipment, and Cabling infrastructure.
• Prepares and maintains network diagrams and documentation.
• Plans for and submits change controls.
• Troubleshoots basic and advance problems, makes effective diagnosis, and comes up with resolutions.
• Responds to service desk calls/tickets.
• Interfaces with other OIT staff and Agency customers for planned maintenance and changes.
• Ensures that systems are being backed up on a regular schedule.
• Assists on network related projects, either alone or working with other Network Engineers.
• Configures accessory devices as necessary.
• Develops and maintains effective working relationships.
• Performs other duties as required and assigned.

Benefits

• On-call rotation
• Off-hours system changes and updates
• Carry a cell phone
• Travel within Baltimore County, for work and training
• May be required to use their own vehicle to travel to remote sites for troubleshooting and installs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree