Junior Network Engineer
About The Position
The Junior Network Engineer is responsible for supporting network infrastructure with a primary focus on IPsec VPN lifecycle management between the organization's private cloud and customer environments. This role also assists in the deployment and management of network and security infrastructure across remote office locations. The position provides hands-on experience with enterprise networking technologies and offers growth into data center networking, firewall administration, VPN operations, wireless support, and production network troubleshooting. The Junior Network Engineer works under the guidance of the Senior Network Engineer and Production IT Technical Lead while supporting day-to-day network operations, documentation, troubleshooting, and customer connectivity tasks.
Requirements
- Associate's or Bachelor's degree in Information Technology, Networking, or related field, or equivalent experience.
- Entry-level certifications such as Network+ or similar are preferred.
- Exposure to firewall technologies such as Fortinet, Palo Alto, Juniper, or similar technologies.
- Basic understanding of networking concepts including TCP/IP, DNS, routing protocols, and switching.
- Basic knowledge of wireless networking concepts.
- Familiarity with IPsec VPN tunnels.
- Strong troubleshooting and analytical skills.
- Ability to follow documentation and standard operating procedures.
- Ability to communicate clearly with internal teams, vendors, and customers.
- Ability to participate in an on-call rotation and support network incidents as needed.
Responsibilities
- Build, configure, maintain, and decommission IPsec VPN tunnels between private cloud infrastructure and customer networks.
- Monitor VPN performance, troubleshoot connectivity issues, and ensure high availability.
- Maintain documentation for VPN configurations, standards, and procedures.
- Coordinate with internal teams and external customers to implement secure connectivity solutions.
- Participate in an on-call rotation to support network operations and respond to outages or critical incidents as needed.
- Assist in the deployment, configuration, and management of hardware firewalls at remote office locations.
- Support firewall rule creation, updates, and troubleshooting under guidance of senior staff.
- Assist with the deployment and configuration of WiFi networks in remote offices.
- Provide remote management and support for network infrastructure at branch locations.
- Participate in troubleshooting network performance issues including bandwidth and connectivity.
- Assist the Senior Network Engineer with network-related projects.
- Gain exposure to data center networking technologies including switching, routing, and segmentation.
- Support network testing, documentation, and implementation of new network solutions.
- Assist with packet capture collection, basic analysis, and troubleshooting documentation.
- Escalate urgent or complex issues to the Senior Network Engineer, Production IT Technical Lead, or Director of Production IT as appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
