Junior Network Administrator

Western New Mexico University • Mission, NM

7d

About The Position

This role involves monitoring server and network performance, resolving issues, and assisting with network installation and maintenance. The Junior Network Administrator will support technical projects, manage wireless networks, and provide second-tier troubleshooting for various network-related issues. The position also includes documenting network changes, managing user access, and performing other assigned duties.

Requirements

• Experience with server and network monitoring.
• Familiarity with configuring and deploying network hardware (switches, routers, access points).
• Experience with wireless network management (ClearPass, wireless controllers, access points).
• Ability to troubleshoot network connectivity, VoIP, and system access issues.
• Skills in analyzing trends and developing preventive solutions.
• Proficiency in documenting network changes and procedures.
• Experience managing user access to network resources (VLANs, IP assignments, ACLs).
• Ability to work under supervision.

Nice To Haves

• Experience assisting with technical projects.
• Experience developing project plans, schedules, and cost estimates.

Responsibilities

• Monitors server and network performance, logs, and reports problems and resolves issues as appropriate.
• Assists with network installation and maintenance, including configuring and deploying switches, routers, access points, and other network hardware under supervision.
• Assists Director of Network Operations in the implementation of technical projects throughout the University.
• Supports wireless network management, including ClearPass configurations and updates, wireless controller, and access point troubleshooting.
• Helps develop and implement integrated project plans, schedules, and cost estimates for short, mid, and long-term projects.
• Provides second tier troubleshooting for network connectivity, VoIP, and system access issues, escalating complex problems as needed.
• Assist in analyzing and identifying trends in reported issues and in devising preventive solutions.
• Documents network changes and procedures, ensuring accurate records of configurations, troubleshooting steps, and infrastructure modifications.
• Manages user access to network resources, including VLAN configurations, IP assignments, and access control lists under supervision.
• Assists Telecommunications Manager and User Support Director as needed to facilitate installations, deployments, or related field work.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed