Junior IT Specialist

DSV•Milton, YT

1d•Onsite

About The Position

Be a key member of the Solutions IT Support team which supports the warehouse management system portfolio consisting of internal products. Acquire comprehensive product knowledge from software providers and enhance in-house expertise to optimize the IT value chain. The role involves fostering positive and constructive relationships with both internal and external customers to achieve shared goals and objectives. Support the global organization with excellent product knowledge, implementation experience and IT insight. Particularly, it requires a strong focus on the 3 regional business solution teams and the corporate service and consulting function.

Requirements

Bachelor’s degree or above in IT, business administration, logistics or a similar discipline
Minimum 2-3 years of work experience, ideally in an international environment with strong focus on warehousing system management
Very good knowledge in SQL
Good command, both verbal and written, English skills.
Ability to create collaborative engagements and active listening.
High priority for teamwork
Strong interpersonal skills, building professional relationships internally and externally.
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results.
Both a team builder and a team-player
Excellent organizational and time management skills
English is the principal language for this position, additional languages may be required in other locations.
Ability to communicate effectively in a diverse multicultural environment.
Knowledge of MS SQL and SharePoint
Overall knowledge of Microsoft Office Suite
Any warehouse management System

Nice To Haves

Bilingual (Spanish) preferred with exposure in international working environment.

Responsibilities

The Jr. IT Specialist has in depth technical warehouse application knowhow. The key role is to support all aspects around the WMS application infrastructure. As per request the position supports the corporate warehouse applications.
Coordination and management of all system administrative relevant IT aspects within support area for warehouse applications.
Consulting with the requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition.
Daily professional support of implemented warehouse management systems in all technical aspects in DSV.
In this role, he/she is working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams etc.
The Jr. IT Specialist is single point of contact for the support aspects in a productive environment.
Release changes, rollouts and hotfix are solely deployed by the Solutions IT Support Team. Control, audit and deployment organization (date, time, communication etc.) can be assigned to this position.
Structural, organizational and technical tasks supporting an efficient and high-quality run of WMS are assigned to this position as key tasks.
The Jr. IT Specialist is the technical contact for any technical problems with WMS and infrastructure for WMS.
Any adhoc tasks as defined by management.
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.