Junior IT Specialist - OP02138
Dev.Pro
•Remote
About The Position
We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.
Requirements
- Experience troubleshooting hardware, systems, and applications
- Experience working with macOS, Linux (Ubuntu), or Windows environments
- Experience configuring laptops, reinstalling operating systems, and setting up software
- Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
- Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
- Experience sourcing and managing IT equipment
- Ability to create and maintain clear documentation
- Intermediate+ English level
- Strong communication, collaboration, and problem-solving skills
- Proactive, responsible, and team-oriented mindset with a willingness to learn
Nice To Haves
- Familiarity with SaaS systems and cloud services
- Previous experience in IT support, helpdesk, or system administration environments
Responsibilities
- Support and administer macOS, Linux (Ubuntu), and Windows environments
- Troubleshoot and resolve hardware, system, and software issues
- Configure laptops, reinstall operating systems, and set up required software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain organized technical documentation
- Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
- Support and maintain internal lab environments and networks
- Assist with basic scripting tasks and automation initiatives
Benefits
- 30 paid days off per year
- 5 paid sick days
- up to 60 days of medical leave
- up to 6 paid days off per year for major family events
- Partially covered health insurance after the probation
- wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
- We pay in U.S. dollars
- cover all approved overtime
- Join English lessons
- Dev.Pro University programs
- take part in fun online activities and team-building events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
