Junior Information and Research Coordinator
About The Position
At EY, you’ll help bring complex ideas to life in a way that’s clear, accessible, and impactful. As part of Ernst & Young Electronic Publishing Services Inc - EYEP, you’ll work at the intersection of tax, technology and content supporting the creation of digital resources that thousands of professionals rely on every day to make informed decisions. In this role, you’ll build your skills by contributing to research, writing, and the development of online tools and publications across multiple platforms. You’ll collaborate with tax specialists, editors, and developers to transform technical content into engaging, user-friendly formats. It’s an opportunity to grow your expertise in a supportive, team-driven environment while gaining exposure to both content development and digital innovation. This job posting does not relate to an existing vacancy within our organization, however we welcome applications on a continuing basis.
Requirements
- Strong attention to detail with the ability to manage structured content accurately
- Highly organized and able to manage multiple priorities in a deadline-driven environment
- Curious and adaptable, with a willingness to learn new tools and technologies
- Clear communicator who can collaborate effectively across teams and stakeholders
- Comfortable working independently while contributing to a team-oriented environment
- Interest in digital content, publishing workflows, or process improvement
- Able to problem-solve and troubleshoot content or formatting issues
- Post-secondary degree or diploma in a relevant field
- Working knowledge of Microsoft Office tools especially Word, Excel and PDF Exchange Editor
Nice To Haves
- Exposure to or interest in working with structured content formats e.g., HTML, XML
- Familiarity with content management or publishing tools is an asset e.g., Folio Views or similar platforms
- Completion of a French language certificate
- Bilingualism in French and English is an asset
Responsibilities
- Track and update tax-related content across digital platforms, including legislation, news releases, and technical materials
- Prepare and format large content files for online publication, ensuring accuracy and consistency
- Support ongoing updates and releases, keeping content current and accessible
- Collaborate with developers on content transformation and publishing tools
- Monitor production workflows and help resolve content or platform issues
- Stay current on emerging content practices and digital tools
- Provide ad hoc support, including responding to user or stakeholder inquiries
Benefits
- Competitive compensation package
- Discretionary bonus program
- Comprehensive medical, prescription drug and dental coverage plan
- Defined contribution pension plan
- Great vacation policy
- Firm paid days that allow you to enjoy longer long weekends throughout the year
- Statutory holidays
- Paid personal days (based on province of residence)
- Range of exciting programs and benefits designed to support your physical, financial and social well-being
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
