Junior Entry Writer - U.S. (100% Remote)

BorderBuddy•Blaine, WA

2d•Remote

About The Position

BorderBuddy is a technology-first customs broker that has been operating since the advent of the Internet. We specialize in managing the importation of a wide array of goods for individuals, SMBs, and high-volume ecommerce clients. As part of the A&A Group of Companies, we leverage cutting-edge technology to provide seamless, efficient, and compliant customs services with a 100% remote working team. We are focused on modernizing customs brokerage with tools for duty & tax calculation, HS classification, shipment visibility, and scalable parcel-level clearance solutions. We are growing rapidly and are looking for passionate individuals to join our dynamic team and help shape the future of customs operations.

Requirements

Familiarity with US Customs procedures and entry types (e.g., Section 321, informal, formal entries).
Strong attention to detail and high data accuracy.
Excellent written and verbal communication skills.
Proven ability to prioritize and manage competing deadlines in a remote setting.
Tech-savvy, comfortable using brokerage or logistics platforms and Excel/Google Sheets.
Strong verbal and written communication skills; ability to communicate effectively with clients, customs authorities, and other stakeholders.
Exceptional problem-solving skills and ability to work well under pressure.
Excellent interpersonal and customer service skills.
Strong organizational skills, flexibility, and reliability.
Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.
Must be a team player.
Candidates must reside and work from within the United States.

Nice To Haves

2+ years of experience in customs brokerage, logistics, or ecommerce operations.
Knowledge of Spanish is considered an asset.

Responsibilities

Process and submit customs entries accurately and in a timely manner.
Review documentation for completeness and compliance with US Customs regulations.
Communicate with clients, carriers, and brokers to resolve issues and facilitate timely shipment clearance.
Maintain up-to-date records in internal systems and client databases.
Help identify process improvements to manage volume efficiently.
Provide administrative support and assist with additional operational tasks as needed.
Coordinate and file required documentation for Partner Government Agencies (PGAs), including the FDA, to ensure regulatory compliance and timely clearance.