Junior Entry Writer - U.S. (100% Remote)

BorderBuddy•Blaine, WA

22h•Remote

About The Position

BorderBuddy is seeking a Junior Entry Writer to join their 100% remote team in the U.S. BorderBuddy is a technology-first customs broker that has been modernizing customs brokerage since its inception. As part of the A&A Group of Companies, BorderBuddy offers the agility of a modern ecommerce broker with the scale, expertise, and support of an established industry leader. The company is growing rapidly and is focused on advancing the standard approach to customs clearance through its technology platform, Zipments.io. The team values innovation, teamwork, learning and development, and is committed to helping employees reach their full potential. They strive to be the best employer in their community and industry, guided by principles of creating a team of engaged A Players, making a difference to help employees learn and grow, and truly caring about employees' quality of life.

Requirements

Familiarity with US Customs procedures and entry types (e.g., Section 321, informal, formal entries).
Strong attention to detail and high data accuracy.
Excellent written and verbal communication skills.
Proven ability to prioritize and manage competing deadlines in a remote setting.
Tech-savvy, comfortable using brokerage or logistics platforms and Excel/Google Sheets.
Strong verbal and written communication skills; ability to communicate effectively with clients, customs authorities, and other stakeholders.
Proficiency in English is required.
Exceptional problem-solving skills and ability to work well under pressure.
Excellent interpersonal and customer service skills.
Strong organizational skills, flexibility, and reliability.
Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.
Must be a team player.

Nice To Haves

2+ years of experience in customs brokerage, logistics, or ecommerce operations.
Knowledge of Spanish is considered an asset.

Responsibilities

Process and submit customs entries accurately and in a timely manner.
Review documentation for completeness and compliance with US Customs regulations.
Communicate with clients, carriers, and brokers to resolve issues and facilitate timely shipment clearance.
Maintain up-to-date records in internal systems and client databases.
Help identify process improvements to manage volume efficiently.
Provide administrative support and assist with additional operational tasks as needed.
Coordinate and file required documentation for Partner Government Agencies (PGAs), including the FDA, to ensure regulatory compliance and timely clearance.