Junior Commercial Lines Account Manager / CSR

The Misch Group•Newark, NJ

10d•$60,000 - $72,000•Hybrid

About The Position

We are seeking a motivated Junior Commercial Lines Account Manager / Commercial Lines CSR to support our commercial lines team in Metuchen, NJ. This role is ideal for an early-career insurance professional who has some commercial lines service experience and is looking to grow within a stable, client-focused agency environment. In this role, you will assist with the daily servicing of commercial accounts, including policy changes, endorsements, renewals, certificates of insurance, routine client communication, and internal follow-up with carriers and team members. You will be part of a collaborative agency team that values accuracy, responsiveness, and strong customer service.

Requirements

1-3 years of commercial lines account management and/or CSR experience
Strong attention to detail and follow-through
Clear communication and a client-service mindset
Ability to stay organized and handle multiple priorities
NJ P&C license preferred; licensing readiness is acceptable for the right junior candidate
AMS360 experience preferred
Strong Microsoft Office skills, especially Outlook, Word, and Excel

Nice To Haves

Transportation, heavy construction, or inland marine exposure is a plus

Responsibilities

Support commercial lines account servicing across a book of business
Process endorsements, renewals, certificates, and policy documentation
Communicate with clients, carriers, and internal teammates in a timely, professional manner
Track open items and help keep accounts moving through the renewal and servicing process
Maintain accurate records in agency systems and support workflow discipline
Learn and apply agency procedures, carrier guidelines, and account servicing best practices
Support policy checking, discrepancy correction, and general servicing follow-through
Assist with audit reconciliations and loss control follow-up as needed