Junior Collision Estimator / Body Shop Helper
About The Position
Bell Ford Collision Center is a growing, fast-paced collision repair facility in Phoenix seeking a motivated and detail-oriented Junior Collision Estimator / Body Shop Helper to join our team. This is an excellent opportunity for someone with basic automotive repair knowledge or estimating experience who wants to grow within a supportive environment. This position combines estimating and parts coordination responsibilities, providing a strong foundation for advancement into a Full Collision Estimator or Body Shop Parts role. You will work closely with customers, technicians, and senior estimators to assess vehicle damage, prepare repair estimates, coordinate parts orders, and help ensure a smooth repair process from start to finish. The ideal candidate is mechanically inclined, organized, eager to learn, and committed to delivering exceptional customer service.
Requirements
- High school diploma or equivalent required
- Entry-level opportunity
- Automotive knowledge or mechanical aptitude preferred
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Excellent communication and customer service skills
- Self-starter with strong problem-solving abilities
- Team-oriented mindset
- Basic Microsoft Office knowledge (Word, Excel, Outlook)
- A valid Driver's License with a satisfactory driving record.
- Successful completion of a background check and drug screening.
Nice To Haves
- Experience with CCC ONE and/or Reynolds & Reynolds is a plus
- 1+ year of collision repair or body shop experience
- Familiarity with insurance claims processes
- Bilingual (English/Spanish) is a plus
Responsibilities
- Write complete estimates and supplements in accordance with company and insurance guidelines, with an emphasis on repair versus replace
- Take clear and accurate photos of vehicle damage
- Document and track vehicle progress throughout the repair process
- Update production schedules and repair statuses
- Assign labor to technicians and painters
- Educate customers on the collision repair process, insurance claims, and repair timelines
- Conduct daily meetings with front office staff to ensure accurate status updates
- Finalize and line-match supplements prior to vehicle delivery
- Verify insurance supplements are properly scanned and attached
- Pre-close files before delivery and prepare files for final billing
- Ensure estimate verbiage is accurate for billing purposes
- Perform quality control checks prior to vehicle delivery
- Deliver completed vehicles and review repairs with customers
- Review repair estimates and verify parts availability
- Receive, inspect, and distribute parts to technicians
- Track backorders and follow up with vendors
- Communicate parts status and delays to estimators and technicians
- Ensure proper invoicing of parts on repair orders
- Process returns, exchanges, and credits
- Assist with inventory control and organization
- Label and store parts appropriately
- Assist senior estimators with daily tasks
- Support additional shop duties as assigned by the Shop Manager
Benefits
- Medical, dental, and vision coverage.
- Short-term and long-term disability insurance.
- Voluntary life insurance options.
- Employee discounts and wellness programs.
- Employer-paid Basic Life Insurance.
- 401(K) with company match.
- Paid Sick Time and Paid Vacation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
