Junior Cluster Revenue Manager

Coast Hotels•Vancouver, BC

7d•CA$62,000 - CA$65,000•Onsite

About The Position

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve. We are looking for a Junior Cluster Revenue Manager to join our revenue management team at our Corporate Office located in Vancouver, BC. As Junior Cluster Revenue Manager you’ll play a key role in driving revenue through a group of our hotels. You’ll contribute to the overall success of the company by supporting the Revenue Management team, and our hotels by ensuring all revenue opportunities are maximized. The Junior Cluster Revenue Manager role will appeal to an analytically oriented individual with a passion to drive revenue, gain invaluable knowledge, and train within the scope of Revenue Management.

Requirements

A post-secondary education in a tourism or hospitality field.
Minimum 1-2 years’ revenue or reservations management experience in hotels is preferred.
Previous Front Office, Reservations or Sales experience is a benefit.
Strong computer literacy on Excel, Hotel Concepts IDPMS/ IDCRS is preferred.
Strong knowledge of Internet resources, browsers, and navigation.
Detail oriented and numerical aptitude.
Can demonstrate analytical, decision making and negotiating skills.
A team player with key impact and influence skills.
Exceptional organizational skills and ability to multitask in a fast-paced environment.
Self-motivated and proven ability to work independently, and as a team player.
Ability and desire to work under deadline pressures.
Comfortable with developing and delivering meetings to a variety of partners
Clear, concise written and verbal communication skills.
Comfortable learning and operating new technologies
Strong communication, interpersonal, and customer service skills
Not content with the status quo; driven to create positive change and growth.
Exemplifies Coast’s core values and enjoys working in a culture of accountability.

Responsibilities

Lead the process of defining a rolling action plan per hotel within the cluster assigned.
Lead weekly Revenue Strategy meetings and assist in rate strategy planning.
Complete weekly/ monthly RM reports per hotel within cluster.
Develop and maintain all revenue management related tools & reports (Demand Forecast, Pace and Market Segmentation).
Communicate and create relationships with third party Market Managers to ensure we are continuously maximizing our exposure opportunities on their individual sites.
Maintain meticulous rate parity among all sites for the cluster assigned.
Cross reference rates and packages to ensure accuracy.
Competitive analysis - Drive Hotel Market Share and Revenue Performance with STR.
Facilitate top line forecasting and budget planning per hotel within the cluster.
Work closely with Sales, Marketing & Distribution to ensure strategic decisions are made and implemented thoroughly.
Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting.
Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures.
Ensure effective information gathering and analysis is conducted to identify and maximize on all possible opportunities and minimize any risks.
Complete Corporate RM related projects as needed.
Travel as required.
Other duties as required.