Junior Business Analyst -Data Cleansing

S R INTERNATIONAL INCHarrisburg, PA
Remote

About The Position

This position is for a Junior Business Analyst focused on data cleansing activities for the Commonwealth of PA's Department of Health (DOH) Immunization Registry. The role involves manual record de-duplication, processing incoming vaccination and change requests, and providing support to the public. The candidate must be a current PA resident and able to report to the DOH office in Harrisburg, PA on an as-needed basis, although the position is primarily telework-based. The contractor will work closely with the registry manager, supervisors, specialists, and other PIERS team members.

Requirements

  • 4 to 6 years of relevant Business Analyst Experience
  • Data analysis and visualization skills
  • Use distance communication methods including conference call and webinar tools
  • Ability to work independently and as a part of a team
  • Develop specific goals and plans to prioritize, organize, and accomplish work
  • Establish short-term and long-term objectives and specify the strategies to achieve them
  • Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word
  • Communicate effectively in writing, orally, electronically and in-person
  • Ability to make decisions based on independent judgment and standard operating procedures
  • Current PA resident

Nice To Haves

  • Fresh graduates with 4+ years of experience are welcome

Responsibilities

  • Manually merge immunization records in PIERS possible duplicate case queues
  • Merge duplicate immunization records identified by providers reporting to PIERS
  • Separate records that are found to be comingled or incorrectly merged
  • Resolve data discrepancies in patient records
  • Identify trends in the creation of duplicate records
  • Suggest improvements to IIS matching and merging processes
  • Work with the registry manager and other IIS staff to develop, update, and maintain clearly defined standard operating procedures to support manual merging of immunization records and separation of records that have been incorrectly merged
  • Process immunization record requests
  • Process immunization record change requests
  • Provide PIERS hotline support for calls from the public regarding their immunization record requests
  • Communicate with public regarding their immunization record requests via phone and email
  • Adhere to jurisdiction policies to always maintain the security and confidentiality of PIERS data
  • Communicate and collaborate with IIS staff to resolve duplicates and comingled records
  • Consistently treat end users, stakeholders, and co-workers with dignity and respect
  • Create and maintain a work environment that is welcoming and respectful of diversity
  • Assist with other related tasks and duties as necessary
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