Junior Account Representative
About The Position
The Junior Account Representative supports Senior Account Executives within the West Division sales team while developing the foundational skills needed to grow into a full Account Executive role. This role provides hands-on exposure to client relationship management, sales processes, and the legal services industry through direct collaboration with a high-performing sales professional. It is designed as a development opportunity, allowing the employee to actively contribute to revenue-generating activities while building product knowledge, client engagement skills, and account management experience.
Requirements
- High School Diploma or equivalent required; relevant college coursework preferred.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Demonstrated ability to follow through on assignments and meet deadlines.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn and adapt quickly in a sales-driven environment.
- Basic proficiency in Microsoft Office and CRM systems; HubSpot experience is a plus.
- Professional demeanor when interacting with clients and internal teams.
- Exceptional communication skills (oral and written)
- Customer service orientation
- Ability to prioritize multiple responsibilities
- Critical thinking and problem-solving skills
- Persuasive communication
- Goal-oriented mindset
- Strong organization and time management
- Reliability and accountability
Nice To Haves
- relevant college coursework
- HubSpot experience is a plus
Responsibilities
- Provide daily support to a Senior Account Executive, including preparing sales materials, managing follow-ups, and maintaining pipeline accuracy in CRM systems (HubSpot preferred).
- Ensure all client communications, tasks, and opportunities are tracked and completed in a timely manner.
- Develop and maintain a working knowledge of all U.S. Legal Support service lines, including court reporting, record retrieval, process serving, interpreting and translation, and trial services.
- Attend client calls and meetings to take detailed notes, track action items, and support follow-up execution.
- Assist in managing client accounts in alignment with the Senior Account Executive’s direction.
- Identify opportunities to expand existing accounts and communicate growth strategies.
- Conduct research and support business development efforts through proactive outreach and coordination.
- Maintain organized, accurate, and professional documentation within CRM systems.
- Perform other duties as assigned to support the Sales Department.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holidays
- 401(k) and retirement planning options
- Ongoing training and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
