Junior Account Manager

Sedgwick•Toronto, ON

10d•CA$70,000 - CA$75,000•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. PRIMARY PURPOSE: To support the Client Services discipline nationally in Canada.

Requirements

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Applicable Adjuster Licensing
Two (2) years of experience, or equivalent combination of education and experience required
Basic knowledge of insurance, claims or business management
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products and Excel, PowerPoint
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Ability to manage multiple accounts and deadlines
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Customer-focused mindset with strong problem-solving skills

Responsibilities

Responsible for managing and maintaining client relationship to ensure satisfaction and retention
Primary point of contact for client, responding promptly to client inquiries
Supports business growth through identifying new opportunities and cross-selling of services
Participates in client meetings as required (ie/performance reviews/stewardship etc..)
Provides ancillary support based on client or departmental needs
Assists with the development of Stewardship reports & Loss Runs as needed
Preparation of client communication as required to internal staff
Assists with the assembly of contracts, proposals, presentations and Client Service Instructions
Maintain necessary client documents in TheCurrent
Assist in CAT events
Coordinate completion of client reports as required
Key contact for inquiries with respect to AR
Update/maintain client rates
Request client code set up
Request system access for clients
Coordinate training as required by client internally with operations
Attend industry functions as deemed necessary
Performs other duties as assigned.
Supports the organization's quality program(s).