Junior Account Manager

Daniels Health • Chicago, IL

2d • Onsite

About The Position

We are looking for an energetic Junior Account Manager to join our team here in Chicago! This role will play a critical part in driving maximum value within our non-acute care customers by focusing largely on client retention and account development in our rapidly growing customer base. The chosen candidate will be largely responsible for the existing customer base, providing exceptional customer service to our clients. The Junior Account Manager will also take ownership of a portfolio of customers as well as: maintaining relationships with key stakeholders, identifying upsell opportunities, auditing accounts, and ensuring targets and satisfaction levels are met.

Requirements

• Effective time-management and lead-management skills | self-driven, disciplined record-keeping
• Works well within a team environment, collaborative and with a competitive spirit
• Effective skills in using modern technology.
• 1+ years previous sales and customer service experience
• The ability to thrive in both a team environment and as a sole contributor
• Can demonstrate active listening skills and critically consult your client based upon multiple criteria
• Able to adjust to changing conditions on multiple fronts both internal and external.
• Work hard/Play hard mentality

Nice To Haves

• Experience in Salesforce is preferred
• Previous experience selling to medical professionals and hospitals is a plus

Responsibilities

• Sell complex solutions to multiple stakeholders within our non-acute market
• Serve as the lead point of contact for an already established book of business
• Build and maintain strong long-lasting client relationships by acting as a trusted advisor
• Consultative selling on both the phone and face-to-face sales with complex buyers that have multiple decision makers
• Demonstrate issue resolution skills
• Take lead on contract negotiations and close agreements to maximize profits
• Owning the vision / translating our company’s mission effectively
• Collaborating across multiple departments to provide right-fit customer solutions

Benefits

• Daniels Health & Sharpsmart is an equal opportunity employer.
• Daniels Health & Sharpsmart prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
• Daniels Health conducts background checks and drug testing as part of the post-offer hiring process.
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.
• Final hiring decisions are ultimately made by humans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed