Junior Account Manager (Lumber Sales & Marketing)

Green First Forest Products

2d•Remote

About The Position

The activity of GreenFirst Forest Products is rooted in the forest! For us, well-managed forests really make sense for our business, our communities, and the environment. We have a deep connection to Canada's forest lands and sustainability. If this commitment to the environment and Canada's forests resonates with you, come join our team. Position: Junior Account Manager - Lumber (Sales & Marketing). Location: Remote. Commitment: Live up to GreenFirst's values, principles, and guidelines. Bring an open and cooperative attitude to your job, contributing to our positive work environment. Comply with all health, safety, and environmental standards, as well as applicable regulations and laws.

Requirements

Diploma or degree in Business, Forestry, Wood Products Technology, Sales/Marketing, or a related field (equivalent experience considered).
1–3 years of sales, customer service, or account management experience; experience in lumber, forestry, building materials, or manufacturing is an asset.
Strong communication, negotiation, and relationship-building skills.
Solid understanding of, or willingness to quickly learn, lumber grading, products, and industry terminology.
Proficiency with Microsoft Office (Excel, Outlook) and CRM/ERP systems.
Strong organizational skills with the ability to manage multiple accounts and priorities.
Valid driver's license and willingness to travel between mill sites and to customer locations.
Ability to work independently while collaborating effectively with production, logistics, and senior sales teams.

Nice To Haves

Bilingualism (English & French) an asset.

Responsibilities

Support the development and execution of sales strategies for softwood lumber and related forest products.
Negotiate and maintain annual contracts with key customers that maximize contribution margins.
Engage in regular communication with current and potential customers through email, phone calls, and in-person visits.
Develop and maintain the customer base and establish high-level relationships with their accounts, in accordance with group guidelines.
Oversee customer service by coordinating with logistics and supply teams to ensure customers’ demands are being successfully met.
Resolve complaints in a timely manner to minimize costs.
Ensure compliance with company policies, safety standards, and applicable trade regulations.
Assist in identifying and pursuing new business opportunities and markets.
Coordinate with mill operations to align sales commitments with production capacity and inventory.
Track sales performance metrics and prepare regular reporting for senior management.
Attend industry trade shows, customer visits, and mill tours as required.
Support contract negotiations and renewals under the guidance of senior sales staff.
Assist in the planning and preparation of marketing and promotional material.
Assist in improvement of customer service and other internal procedures.
Assist in the forecasting of short-term and medium-term sales opportunities.
Identify customer needs and translate them into value-added propositions, which increase sales.
Prepare and distribute sales administrative reports in a timely manner to ensure robust cross-departmental communication.
Operate within sales expense guidelines.
Build positive and productive relations within the departments and with all customers, both current and prospective.
Fosters collaboration and trust across department lines.
Adapt quickly to constantly changing circumstances in a highly dynamic role.
Other related duties as assigned.