Junior Account Manager

Unbound • Kansas City, KS

6h • Hybrid

About The Position

The junior account manager will be responsible for building and nurturing multiple account relationships with Catholic parishes. The Jr. Account Manager will be responsible for serving as a contact for Catholic parishes that are assigned to them. The Jr. Account Manager assists in planning and coordinating a diverse set of outreach efforts at Catholic parishes across the United States, value-added offerings and key events that will strengthen the relationship and achieve internal growth targets. They will be expected to understand the unique needs of each parish they are assigned to ensure value and excellence is delivered in each experience provided. They will collaborate with key channel leaders to schedule and customize offerings and impactful experiences that will compel others to participate in the Unbound community. This role will have or develop expertise in their unique market, awareness of emerging trends, and the capability to proactively address new opportunities and to troubleshoot account specific issues.
The Jr. Account Manager will partner with others inside Unbound to strategically reach out to parishes, and document communications as well as results.
The ideal candidate will have a proven track record of success in sales, marketing, consulting or account development. They must have outstanding relationship building and communication skills and will be able to utilize phone and digital forms of communication to nurture these relationships in furtherance of Unbound’s strategic plan. They will offer differentiated and relevant value and programming to strategic level relationships, while bringing back market insight and customer feedback to Unbound.
The primary work location for this role will be in Unbound’s Kansas City, KS office, with some flexibility to work remotely.

Requirements

• Bachelor’s degree; preferably in marketing, communication or public relations or related experience.
• Comfort working with Roman Catholic parishes, clergy and parish staff along with a familiarity and respect for Catholic communities, hierarchy, practices, and teachings.
• 1 year of experience inside sales, customer service, relationship management, or business to business marketing.
• Passion for servant leadership with a focus on social justice, individual empowerment, and community building.
• Excellent interpersonal and communication skills that enable networking and relationship building, troubleshooting issues
• Proven ability to manage time effectively, respond quickly to changing priorities, and adapt within a fast-paced environment.
• Technical aptitude as a user of customer relationship management (CRM) tools, virtual communication and teleconferencing platforms, Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Teams
• Team player who commits to shared goals and inspires others to continually improve processes and skills.

Nice To Haves

• Ability to effectively communicate over the phone and through written communication in Spanish is a plus.

Responsibilities

• Execute scalable and impactful outreach efforts (mail, phone, email, in person meetings) to build a steady pipeline of opportunities, while documenting and monitoring progress in applicable systems and tools
• Build rapport and trust with integrity, transparency and a commitment to excellence
• Utilize a consultative selling approach and appropriately customize offerings
• Secure and schedule pastor led appeals and other appeals for Unbound representatives at Catholic communities or events that are assigned
• Proactively coordinate account specific plans and tactics with channel leaders, outreach team members, marketing, and operations
• Trouble-shoot issues and address opportunities with responsive follow-up and attention to detail
• Improve sales processes and contribute to refining prospecting and outreach strategies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level