Judicial Assistant II- Traffic & Civil Division

City and County of Denver • Denver, CO

4d • $25 - $38 • Onsite

About The Position

The Denver County Court is hiring two Judicial Assistant II employees for the Traffic and Civil Division Clerk’s Office. The role provides customer service and clerical support in a high-volume court division serving more than 63,000 customers annually. Primary duties rotate weekly to provide experience in multiple areas of court operations and support career growth and development. The position is onsite at the City and County Building, 1437 Bannock, Denver, Colorado, Monday through Friday, 8:00 a.m. to 4:30 p.m.

The court’s mission is to administer justice fairly, efficiently, and effectively, provide excellent customer service, and foster a positive work environment. The Traffic and Civil Division values teamwork, collaboration, learning, process improvement, and problem-solving, and is committed to helping the public, maintaining accurate court records, and supporting Judicial Officers.

Requirements

• High school graduation or possession of a GED, HiSET, or TASC certificate.
• Three years of clerical experience, including at least one year in a court, law enforcement, or legal setting.
• Three years of customer service experience interacting with customers from diverse backgrounds and handling stressful situations.
• A combination of appropriate education and experience may substitute for the education and experience requirements, except for the required one year in a court, law enforcement, or legal setting.
• No license or certification is required.
• Must have valid U.S. work authorization that does not require visa sponsorship.

Nice To Haves

• Bilingual ability; Spanish is a plus.
• Self-starter and self-motivated.

Responsibilities

• Provide impartial customer service by telephone, in person, and in writing.
• Create and maintain accurate court records.
• Explain complex legal processes clearly and effectively to customers with varying needs.
• Perform clerical functions, including cashiering, mail desk duties, reviewing attorneys’ electronic court filings, assisting customers with court filings, issuing court order paperwork, and setting court dates.
• Provide input on process improvements to coworkers and the leadership team.
• Perform other related duties as assigned or requested.

Benefits

• Guaranteed lifelong monthly pension after vesting following five years of service.
• 457B Retirement Plan.
• 132 hours of paid time off earned within the first year.
• 11 paid holidays per year, plus one personal holiday.
• Eight hours of Denver Good Deeds volunteer time.
• Education Refund Program supporting continued learning and career growth.
• Care Bank: eight weeks of paid family leave after passing the probation period.
• Free RTD Eco Pass.
• Competitive medical, dental, and vision plans effective within one month of the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED