JTI Brand Ambassador

2020 Companies•Akron, OH

15d•Onsite

About The Position

2020 Companies is hiring full-time Field Marketing Representatives to represent a nationally recognized premium tobacco brand at retail locations throughout an assigned territory. Brand Ambassadors engage adult consumers through one-on-one conversations, introduce brand offerings, gather consumer feedback, distribute promotional offers, and create positive brand experiences. No tobacco industry experience is required. The role follows a five-day flexible work week, Monday through Saturday, and involves daily travel within the territory. Brand Ambassadors typically spend approximately four hours per retail activation interacting with adult consumers, collecting feedback, and promoting brand awareness and product consideration. Applicants must be at least 21 years old, have reliable transportation, and hold a valid driver's license. The position requires frequent work in convenience stores and other retail environments, regular travel, and use of mobile applications and reporting tools. Representatives should be comfortable working independently, standing for extended periods, staying active during events, and lifting and carrying up to 30 pounds.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Excellent verbal communication and interpersonal skills.
Strong presentation and relationship-building abilities.
Comfortable approaching and engaging consumers in a retail environment.
Professional appearance and demeanor.
Self-motivated and able to work independently with little direct supervision.
Strong organizational and time-management skills.
Ability to use mobile applications and reporting tools.
Reliable transportation and a valid driver's license.
Ability to stand for extended periods and remain active throughout scheduled events.
Ability to lift and carry up to 30 pounds.
Detail-oriented and committed to following compliance requirements.

Nice To Haves

Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles.
Outgoing, energetic, and charismatic, with a natural ability to connect with people.
Confident communicator who enjoys starting conversations and building rapport.
Adaptable and self-motivated, able to thrive in a fast-paced retail environment.
Passion for creating memorable customer experiences and driving engagement.

Responsibilities

Conduct scheduled retail activations within an assigned geographic territory.
Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products.
Verify age eligibility and ensure interactions comply with company policies, local regulations, and program guidelines.
Administer consumer surveys and accurately collect market feedback and insights.
Distribute approved promotional materials and consumer offers, including coupons and incentives.
Educate consumers on available promotions.
Encourage purchase consideration through consultative consumer engagement.
Build positive relationships with retail personnel and store management.
Document activity results, consumer interactions, and survey completion through designated reporting systems.
Maintain program materials, displays, and activation assets professionally.
Travel throughout the assigned territory to support scheduled retail visits and events.
Use mobile applications to complete reporting, surveys, and scheduling for daily activations in the assigned territory.