JSOC Lead

Concentric Advisors•Redwood City, CA

1d•Onsite

About The Position

This position provides shift-level leadership and operational coordination within the JSOC. The Lead will help prioritize incidents, assign responsibilities, and maintain continuity across the JSOC to ensure that threats to employees, operations, global assets, and the brand are identified and reported to company leadership in a timely and accurate manner, 24/7. The JSOC Lead will serve as the first escalation point for Operators, support quality control and shift handoffs, and provide guidance during critical or time-sensitive incidents. The threats and critical incidents that the JSOC tracks, disseminates, and manages include political instability, violence, travel alerts, health concerns, man-made or natural disasters, internal threats or technical failures.

Requirements

Bachelor's degree in criminal justice, international security, political science, or a related field.
Military service or prior experience working in a JSOC, GSOC or similar operations center may be substituted for educational requirements.
Minimum of 2 years of experience working in a JSOC, GSOC or similar operations center.

Nice To Haves

3 years of demonstrated experience doing the following: Coordinating shift operations and incident response in an operations center
Prioritizing incidents and assigning responsibilities during time-sensitive events
Reviewing operational reporting for accuracy and adherence to procedures
Conducting shift handoffs and maintaining operational continuity
Guiding and supporting less-experienced team members
Effective assessment and evaluation of sensitive situations

Responsibilities

Provide shift-level leadership and coordinate JSOC operations during assigned shifts.
Prioritize incoming incidents and threat information and assign responsibilities to Operators.
Serve as the first escalation point for Operators on threats, incidents, and procedural questions.
Provide guidance and direction to Operators during critical or time-sensitive incidents.
Review Operator reporting for accuracy, timeliness, and adherence to established procedures.
Conduct and document shift handoffs to maintain continuity of operations.
Escalate complex or significant events to the JSOC Supervisor.
Perform JSOC Operator functions as needed, including monitoring, intelligence collection, travel security, and reporting.

Benefits

HSA medical plan covers 100% of the premium for employee-only coverage.
PPO medical plan requires an employee contribution for employee-only coverage.
Concentric covers a substantial portion of the premium for dependents for both medical plans.
HSA employer contribution
Medical FSA
Employer-paid insurance: life, STD, LTD, and AD&D
401 (k), including employer match
10 paid holidays
Paid leave (vacation, sick, parental)
Pet Insurance
National discount employee program
Employee Assistance Program for personal needs
Credentity Protection - Eclipse Digital Protection by Concentric
Free access to our Risk Intelligence Dashboard and GEAR App.
Dedicated Security and Intelligence Training Programs for Professional Development
Coaching and Mentoring Opportunities