Jr. Service Advisor - Destination Mazda Vancouver

Destination Auto Group • Vancouver, BC

6d • CA$42,000 - CA$60,000 • Onsite

About The Position

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024, Destination Mazda Vancouver is looking for a Junior Service Advisor who is looking to take the next step within their career! This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.
Salary will be determined based on qualifications and relevant experience.

Requirements

• Can welcome our guests to the dealership as if it were your own home!
• Automotive knowledge required to effectively communicate with customers.
• Superior customer service abilities.
• Excellent English verbal and written communication skills.
• Driven to succeed, self-starter, with a strong work ethic.
• Strong computer skills (including MS Office suite); experience with CDK and X-Time is an asset.
• Valid BC Driver’s License with a clean driver’s abstract.

Nice To Haves

• experience with CDK and X-Time is an asset

Responsibilities

• Serve clients efficiently to ensure client expectations are met or exceeded.
• Liaising with technicians to confirm status of repairs, inquire about recommendations on client’s vehicles.
• Identify additional service work required for vehicles and effectively communicate to clients.
• Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.
• Handle any client concerns / misunderstandings with a polite, courteous, and high regard manner.

Benefits

• A competitive compensation plan.
• Enhanced group health benefits program.
• An environment that is friendly, respectful, collaborative and ultimately supports your success!
• Employee recognition, celebration and company culture events.
• Long term and accelerated career opportunities!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed