Jr. Pricing Analyst

Kirby Corporation•Houston, TX

18h•Onsite

About The Position

This position is responsible for ensuring all pricing inquiries are timely resolved. This individual will be responsible for supporting the KDS strategic pricing team by performing data analysis, process documentation and price updates. Strong customer service skills with the ability to professionally handle pricing inquiries, resolve issues, and build effective relationships with customers and internal stakeholders.

Requirements

Strong customer service skills
Strong analytical skills
High attention to detail/reporting accuracy, while also able to focus on the overall problem/solution
Good computer skills and experience with Microsoft Office applications such as Microsoft Excel and Power BI, ERP system (Oracle preferred) and Business Object Explorer (BOE).
Strong oral and written communication skills: ability to synthesize information and succinctly communicate key findings and recommendations
A minimum 2 years of customer service/data analysis experience required

Nice To Haves

Finance, and/or Mathematics background a strong plus

Responsibilities

Own the pricing inbox, managing time effectively to research, troubleshoot, and respond according to priority, while also ensuring all items are timely resolved
Work closely with Pricing Analysts to update pricing across KDS companies
Work with Pricing Analysts in filing rebates with vendors
Translates high volume of data into meaningful information to support key business decisions
Special projects as identified
Other duties as assigned
Serve as the primary point of contact for pricing inquiries from customers, sales teams, and internal stakeholders.
Research, troubleshoot, and resolve pricing discrepancies and customer concerns in a timely and professional manner.
Collaborate with Sales, Operations, and Customer Service teams to ensure accurate and competitive pricing information.
Provide exceptional customer support by communicating pricing updates, policies, and solutions clearly and effectively.
Build positive relationships with internal and external customers while delivering a high level of service.