Jr. Physical Security Engineer (Remote)

DataBank (DataBank Holdings)•Dallas, GA
•Remote

About The Position

The Junior Physical Security Engineer supports the design, implementation, and maintenance of physical security technology across DataBank’s facilities and data centers. This entry-level position assists senior engineers with operating and troubleshooting access control, CCTV, and alarm systems, ensuring components perform reliably and comply with company policies and regulatory standards. The role emphasizes hands-on learning, installation support, system health monitoring, incident response assistance, and familiarity with enterprise-grade physical security platforms. The engineer helps maintain a secure and compliant facility environment by following established procedures and working with engineering, operations, and vendor teams.

Requirements

  • Basic understanding of physical security concepts, including access control, perimeter security, surveillance and monitoring, intrusion detection, and physical asset protection.
  • Familiarity with Windows OS, Office 365, basic IP networking concepts, and troubleshooting.
  • Basic understanding of how access control, video, and alarm platforms integrate with each other and broader IT infrastructure.
  • Ability to learn quickly in a fast-paced technical environment.
  • Strong attention to detail, documentation, and follow-through.
  • Effective communication skills and professional interaction with employees, vendors, and visitors.
  • Dependable, safety-conscious, and team-oriented.
  • One to two years of experience in IT support, facility operations, or physical security.
  • U.S. citizenship and successful completion of a background/security investigation.

Nice To Haves

  • Familiarity with security systems or basic electronics.
  • Relevant coursework or training in security, IT, or electronics.

Responsibilities

  • Assist with installation, configuration, and preventive maintenance of physical security systems, including Lenel, CCure, Genetec, Exacq, BioConnect, and related technologies.
  • Support day-to-day system monitoring, alarm review, and response coordination.
  • Perform initial troubleshooting and escalate issues to senior team members or vendors as appropriate.
  • Assist with provisioning, modification, and auditing of access control credentials for employees, contractors, and visitors.
  • Support physical inspections and equipment verification across facilities.
  • Document maintenance activities, incidents, and access events according to internal procedures.
  • Help maintain inventories of cameras, controllers, and related security hardware.
  • Participate in a scheduled on-call rotation for alarms or system incidents under supervision.
  • Conduct incident response activities as directed by the incident response commander.
  • Collaborate with IT and Operations to validate connectivity and uptime of critical systems.
  • Use company ticketing and asset management tools to log, track, and close tasks.
  • Follow safety, security, and compliance procedures relevant to regulated environments, including FedRAMP, PCI DSS, ISO 27001, and NIST 800-53.
  • Participate in facility safety audits and emergency response drills, and ensure adherence to OSHA and NFPA standards.
  • Assist in generating and maintaining compliance documentation, including audit evidence for SOC, FedRAMP, and PCI reviews.
  • Partner with data center operations, project managers, and customers to coordinate security system maintenance and upgrades with minimal impact to facility uptime.

Benefits

  • Health, dental, and vision packages
  • Short-term and long-term disability insurance
  • Life insurance
  • 401(k) with company match
  • Paid time off and holidays
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