Jr. Network Engineer

Samsonite•Mansfield, MA

2d•Hybrid

About The Position

The Jr Network Engineer actively assists with the implementation, monitoring, and maintenance of company networks and network equipment under the guidance of senior technical staff. This role supports various business units and brands and may collaborate with global teams as needed. They assist with coordinating routine activities with approved vendors to help ensure reliable connectivity, availability, and performance for all Samsonite company applications. This position is intended as a junior-level engineering role with a strong emphasis on hands-on learning, operational support, and technical skill development while working closely with senior engineers. This role contributes to the development and maintenance of network-related policies, procedures, standards, and documentation, and supports the execution of approved network initiatives. This is a hybrid position; we work on site four days and remotely one day weekly.

Requirements

Hands-on learning
Operational support
Technical skill development
Working closely with senior engineers
Development and maintenance of network-related policies, procedures, standards, and documentation
Execution of approved network initiatives
Basic network security activities
User access setup and monitoring
Document basic network configurations, procedures, and update inventory records
First-level support to end users and IT team members for network-related issues
Testing and maintaining backup and disaster recovery processes
Collaborate with IT staff and support vendors on straightforward network tasks and projects
Documentation efforts, runbooks, and knowledge base updates
Learning network technologies and best practices

Responsibilities

Assist in the setup, configuration, and maintenance of network hardware and software under supervision.
Support the implementation of approved network upgrades and enhancements.
Assist with monitoring network performance and troubleshooting basic connectivity issues as directed.
Work with senior engineers to assist in resolving basic network outages and supporting recovery efforts.
Participate in routine network maintenance tasks, including patching and approved software updates.
Assist with basic network security activities as defined by senior engineers, including user access setup and monitoring.
Document basic network configurations, procedures, and update inventory records as needed.
Provide first-level support to end users and IT team members for network-related issues.
Assist with testing and maintaining backup and disaster recovery processes as instructed.
Collaborate with IT staff and support vendors on straightforward network tasks and projects under guidance.
Participate in documentation efforts, runbooks, and knowledge base updates to support operational consistency.
Continue learning network technologies and best practices through training sessions, workshops, and on-the-job experience.