Jr EMR Project Manager (BC)

Ava Industries

1d•CA$60,000 - CA$65,000•Hybrid

About The Position

Join Ava Industries, where we're revolutionizing healthcare with our cutting-edge cloud-based EMR software. We are seeking a Junior Ava EMR Project Manager to be based in the Greater Vancouver area. Who We Are At Ava Industries, we’re transforming healthcare delivery by empowering providers with innovative tools that strengthen patient interactions. Our state-of-the-art, cloud-based EMR (Electronic Medical Records) software, designed by family doctors specifically for primary care providers, prioritizes user-friendly design and efficient patient management. We believe that technological innovation can address the challenges of healthcare delivery and restore joy to the practice of medicine. As the fastest-growing EMR company in Canada, we’re building a fully remote team across the country, with our headquarters in Calgary, AB. Our team embodies our core values of innovation, transparency, adaptability and cooperation in providing timely solutions for our clients. We foster a collaborative and innovative environment with a strong company culture that values work-life balance and a shared passion for making a positive impact on healthcare. If you’re looking to join a team that embraces challenge, values continuous innovation, and appreciates your contributions, we’d love to hear from you!

Requirements

Bachelor’s degree or equivalent professional experience.
Minimum of 2 years of relevant experience in running projects, healthcare experience is an asset.
Highly organized with exceptional attention to detail and the ability to manage multiple tasks concurrently.
Excellent leadership and communication skills, capable of working independently while setting priorities and managing time effectively.
Strong problem-solving skills and adaptability in complex situations.
Self-starter, adjusting quickly to new software and processes.
Aptitude for working in a dynamic environment with a proactive, positive attitude.
Familiarity with Project Management software tools i.e. ClickUp
Proficient in productivity software e.g. Google Suite, Slack.
Must reside in British Columbia.
Active listening: picking up on unspoken concerns from clinicians or administrators.
Empathy: understanding how changes affect frontline healthcare workers.
Diplomacy: balancing competing priorities between clinical, technical, and administrative teams.
Patience: recognizing that EMR adoption often meets resistance.
Positive framing: presenting system changes as opportunities, not burdens.
Flexibility: adjusting plans when implementation timelines shift or unforeseen issues arise.

Nice To Haves

Previous training experience either remotely or in a classroom setting, is an asset.
Healthcare industry and EMR system experience is a plus.
Valid driver’s license required, access to a vehicle is preferred.

Responsibilities

Manage the end-to-end implementation of Ava’s EMR software with clinics across BC, ensuring on-scope, timely delivery of tasks, schedules, and milestones.
Collaborate with healthcare providers and clinic managers to understand their needs and demonstrate empathy to address any concerns.
Customize clinic profiles within the EMR, adapting to the requirements of each clinic.
Deliver comprehensive training on Ava’s EMR functionality to clinic staff, both remotely and on-site, ensuring smooth transitions through effective change readiness.
Build and maintain strong relationships with diverse stakeholders through effective collaboration and regular communication.
Proactively manage expectations, provide progress updates, and skillfully navigate conflict resolution when needed.
Plan, develop, and refine project management processes for efficiency and effectiveness, adjusting to fast-paced changes while maintaining adaptability.