Jr. Cloud Administrator

Mitsubishi Motors North America, Inc. • Franklin, TN

11h • $72,000 - $88,000 • Hybrid

About The Position

The Jr. Cloud Administrator supports the day-to-day administration of Mitsubishi Motors North America’s cloud and infrastructure environment. The role helps maintain secure, reliable, and high-performing cloud, server, virtualization, identity, and Microsoft 365 platforms through monitoring, troubleshooting, patching, maintenance, and infrastructure support. Working with senior engineers and cross-functional IT teams, the administrator resolves technical issues, supports projects, maintains documentation, and identifies ways to improve operational efficiency through standardization and automation.

The position contributes to infrastructure projects such as migrations, upgrades, implementations, and modernization initiatives. Success includes progressively taking ownership of routine administration and Tier 2 support, contributing to reliability and security improvements, and developing technical expertise across the organization’s infrastructure environment.

Requirements

• At least 1 year of hands-on experience in systems administration, cloud operations, infrastructure support, or a related technical role; equivalent education, internship, or lab experience may be considered.
• Foundational experience with Windows Server administration and troubleshooting.
• Working knowledge of virtualization concepts.
• Basic understanding of Microsoft Active Directory, Group Policy, DNS, and identity and access concepts.
• Familiarity with cloud infrastructure concepts.
• Basic knowledge of server patching, monitoring, storage, backup, and disaster recovery concepts.
• Ability to troubleshoot technical issues methodically, document findings, and escalate appropriately.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple priorities and learn quickly in a fast-paced, project-driven environment.
• Authorization to work in the United States without current or future employment visa sponsorship.

Nice To Haves

• Hands-on experience with an enterprise public cloud platform.
• Experience with PowerShell or other scripting and automation tools.
• Experience supporting Microsoft 365 and hybrid identity environments.
• Experience with backup and replication platforms.
• Experience with infrastructure monitoring tools.
• Experience with Linux servers.
• Relevant industry certifications.
• ITSM experience using formal change, incident, and problem management processes.

Responsibilities

• Administer and support cloud, server, and virtualization environments to maintain system reliability, performance, and security.
• Monitor infrastructure health, investigate alerts, and troubleshoot issues to minimize downtime and maintain service availability.
• Perform system administration activities, including server provisioning, patching, upgrades, configuration changes, and maintenance.
• Support Microsoft 365, Active Directory, Group Policy, and identity and access management services.
• Assist with storage, backup, replication, and disaster recovery solutions.
• Provide Tier 2 support for infrastructure issues escalated from the IT Help Desk and work with IT teams to resolve complex problems.
• Support cloud and infrastructure projects, including migrations, upgrades, implementations, and modernization initiatives.
• Create and maintain technical documentation, system inventories, operational procedures, and support knowledge articles.
• Identify opportunities to improve operational efficiency through process improvement, automation, and standardization.
• Collaborate with Network, Security, Applications, and other technology teams to support business objectives and reliable IT services.
• Perform other job duties as assigned.

Benefits

• Comprehensive healthcare coverage, including medical, dental, and vision plans.
• Discounted employee vehicle lease program, including insurance, maintenance, and registration fees, with no down payment or credit check required.
• 401(k) with company match and annual contributions based on years of service.
• Professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Flexible hybrid work environment, approximately two days remote and three days in-office.
• Collaborative workspace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed