Jr. Business Sales Engineer

Docomo Pacific, Inc•Tamuning, GU

3d•Hybrid

About The Position

In this hands-on role, you’ll support the Business Sales Engineering team with the deployment, installation, maintenance, and troubleshooting of technical solutions for business customers across Guam. The position combines field work, technical problem-solving, customer support, and project assistance, including GPS fleet systems, PBX/voice services, and customer installations.

Requirements

High School Diploma or GED required.
Valid driver’s license and ability to travel locally.

Nice To Haves

Technical or vocational training preferred.
1–2 years of relevant technical or field experience preferred, such as telecommunications, IT support, automotive electrical, or field technician work.
Basic knowledge of GPS systems, PBX, SIP, VoIP, or telecommunications concepts is a plus.

Responsibilities

Install, configure, test, and verify GPS fleet tracking devices.
Safely dismantle and reassemble vehicle dashboards and interior panels according to safety guidelines.
Perform basic 12V automotive electrical wiring for GPS installations.
Conduct routine maintenance, inspections, and troubleshooting of GPS hardware.
Support customers with GPS platform functionality and system navigation.
Assist with the deployment and support of hosted and on-premises PBX systems.
Support SIP, VoIP, and analog telephone connections.
Install and support customer premises equipment (CPE), switches, routers, and cabling.
Conduct site assessments and gather technical requirements.
Accurately document installations, service activity, and technical details.
Collaborate with internal teams on projects and presales support.
Perform other duties as assigned.