Jr Banking Ops Support (Max $21/hr W2)

Lenmar Consulting Inc. • South Jordan, UT

13h • $21 • Onsite

About The Position

This role provides Escheatment Operations support. Responsibilities include responding to and coordinating with clients and business areas regarding returned mail inquiries, ensuring maintenance of SLAs, and working with clients or internal stakeholders for information. The role also involves supporting the reconciling of unclaimed assets and working on assigned projects as needed to support Escheatment Operations. Additionally, the position requires identifying and escalating potential process anomalies to management in a timely manner.

Requirements

• Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
• Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
• Ability to effectively present information and respond to questions from business areas, managers and clients.
• Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
• Project management capabilities.
• Strong critical thinking, organizational, and problem-solving skills.
• Considerable technical skills, large data management processing, and MS Excel experience.

Responsibilities

• Respond to and coordinate with clients/business areas in regarding returned mail inquiries
• Respond to internal and external inquiries and ensure maintenance of SLAs
• Work with clients or internal stakeholders as information is required or requested
• Support the reconciling of unclaimed assets as needed
• Work on assigned projects on an as-needed basis to support Escheatment Operations
• Identify and escalate potential process anomalies to management in a timely manner

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed