Joy Creator

Nothing Bundt Cakes•Fairview Park, OH

16h•Onsite

About The Position

The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creators assist the Crafting department, perform light cleaning, and some clerical duties. Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

Requirements

No experience necessary. We will train the right person to be an awesome member of our team!
Candidates must be able to lift 50 pounds.

Nice To Haves

Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve.

Responsibilities

Abides by all NbC policies and procedures
Upholds NbC's image and brand
Keeps case in retail area stocked with Bundtlets, 8”, and 10” cakes, and back-up sample trays
Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
Folds cake boxes
Introduces walk-in guests to our bakery and provides guest tour presentations
Assists guests with walk-in orders while using creative celebration solutions
Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
Assists phone guests by placing incoming orders
Acts as last line of defense for ensuring brand standards are met
Operates point of sale (POS) system with accuracy and efficiency
Gathers guest email addresses
Maintains a strong knowledge of NbC's products, prices, and promotions
Keeps retail area clean, swept, and neatly merchandised
Dusts all retail surfaces, including all counter tops, and POS stations
Performs duties assigned by Crafting department such as fluffing bows and making design pieces
Assists other departments as necessary