Journeyman Plumber

CGC Home Services • Jacksonville, FL

2h • Onsite

About The Position

We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Jacksonville, FL area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. To achieve our goals, we need top-tier team members who are ready to dominate in the field, deliver an exceptional customer experience, and help us continue to raise the standard for residential plumbing service.

Requirements

• Journeyman Plumber license or applicable state/local credentials
• Proven experience in residential service plumbing
• Strong knowledge of residential plumbing systems and troubleshooting
• Experience installing and servicing tankless water heaters
• Experience with water heaters, sump pumps, toilets, faucets, valves, drains, piping, and other residential plumbing systems
• Ability to accurately diagnose plumbing issues and recommend appropriate solutions
• Strong sales and customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently while also contributing to a high-performing team
• Clean driving record
• Professional appearance and demeanor
• Strong attention to detail and commitment to quality workmanship

Nice To Haves

• You are an experienced, licensed Journeyman Plumber who takes pride in your craft and refuses to settle for average.
• You are confident diagnosing complex plumbing issues, communicating solutions to homeowners, and executing high-quality repairs and installations.
• You thrive in a fast-paced, high-performance environment where your effort, skill, and results directly impact your earning potential.
• You are competitive, self-motivated, accountable, and committed to being the best version of yourself both in the field and in life.
• A "GET IT DONE" MENTALITY: You take initiative. You create momentum, generate opportunities, and find a way to win even when it's tough. You are dissatisfied with the status quo and are always pushing to be #1. You have an "I have to win" mindset. Quitting or losing is not an option.
• DRIVE A CULTURE OF ACCOUNTABILITY & WINNING: Create a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day. You understand that your individual performance impacts the entire team.
• TRACK & DOMINATE YOUR SCORECARD: Know your numbers. Live in your KPIs because results matter. You understand your completed tickets, average ticket, close rate, revenue, customer satisfaction, and other performance metrics—and you use those numbers to continuously improve.
• MENTOR & UPLIFT OTHERS AROUND YOU: Push others to be better. Support your teammates, share your knowledge, and help develop the next generation of plumbing professionals. As a Journeyman Plumber, you aren't just responsible for your own success—you help raise the standard for everyone around you.
• LIFELONG LEARNER & GROWTH-MINDED: You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your skills. You stay current with plumbing technology, products, codes, and best practices.

Responsibilities

• Perform residential service plumbing calls and provide exceptional customer experiences
• Diagnose, troubleshoot, repair, and maintain residential plumbing systems
• Install, repair, and replace plumbing fixtures, piping, water heaters, tankless water heaters, pumps, and other plumbing equipment
• Identify plumbing issues and recommend the best solution for the homeowner
• Present repair and replacement options and sell plumbing work when appropriate
• Generate revenue through completed service tickets while maintaining the highest standards of workmanship
• Accurately document completed work, recommendations, materials, and customer interactions
• Maintain a clean, professional appearance and service vehicle
• Follow all company safety procedures, plumbing codes, and quality standards
• Communicate effectively with customers, dispatch, management, and other team members
• Collaborate with our Water Treatment Division and other departments to identify opportunities to better serve our customers
• Help mentor and develop less-experienced plumbers and technicians
• Represent CGC Home Services professionally in the community and inside customers' homes

Benefits

• Commission-only performance pay with the ability to earn up to 20% of collected ticket revenue
• $5,000 retention bonus paid through your first 180 days
• Career Growth Opportunities—we promote from within!
• A Highly Competitive, High-Energy Culture—you will be surrounded by A-players
• Best-in-Class Training & Coaching—we invest in your success
• Industry-Leading Products & Services
• Opportunities to increase your earnings through performance
• A team that rewards accountability, initiative, and results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED