Plumber

Caton's Plumbing•Catonsville, MD

6d•$110,000 - $130,000

About The Position

Catons Plumbing & Drain Service provides residential plumbing maintenance and repair services in the greater Baltimore area. Plumbers handle a range of work, from faucet repairs to water heater installations and plumbing system replacements. This commissioned, non-exempt position is advertised with a salary range of $110,000–$130,000 per year. The plumber responds to customer service calls, inspects and diagnoses plumbing issues, recommends solutions, prepares estimates, and closes service sales. With the necessary licensing, the plumber installs and repairs plumbing fixtures and equipment, performs sewer and drain cleaning in varied work environments, restores work sites, prepares invoices, collects payments, and explains the company guarantee. Catons Plumbing describes its offerings as including flexible work schedules, employee benefits, paid training, and career paths. The company also notes that it offers career paths for military veterans and personnel transitioning to civilian professions.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and services are performed. Unlicensed plumbers are expected to obtain certification as soon as they are eligible if required by state law.

Nice To Haves

State plumbing license preferred.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
Perform sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Move on to the next service call after collecting payment.