Plumber

Roto-Rooter•Catonsville, MD

About The Position

Catons Plumbing & Drain Service is hiring a Journeyman Plumber to provide residential plumbing maintenance and repair services in the greater Baltimore area. The work ranges from faucet repairs to water heater installations and plumbing system replacements. This commissioned, non-exempt position responds to customer service calls, diagnoses plumbing issues, recommends solutions, prepares estimates, and sells services. Plumbers install and repair fixtures, perform sewer and drain cleaning, restore work sites, prepare invoices, and collect payment. The advertised salary range is $110,000–$130,000 per year.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and performs service.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
Unlicensed plumbers must obtain certification as soon as they become eligible if required by state law.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls, inspect plumbing issues, diagnose problems, recommend effective solutions and estimates, and close service sales.
Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
Conduct sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.