Summary: Responsible for the predictive and preventive maintenance of Marta’s communication infrastructure equipment, telephone instruments, telephone and network wiring, public address systems and other related systems and equipment. Prepares all required maintenance reports, work orders, and labor time entry in accordance with Facilities Maintenance departmental protocol and Communications, Computer & Faregate Branch requirements. Performs software changes and equipment modifications to improve operating efficiency. Performs maintenance on the Solus and IP-7 Consoles, effectively utilizes FaSuite systems. Provides excellent customer service responding to complaints from customers (internal and external) within two days. Subspecialties: Within the Journeyman Electronic Technician-Telephone Maintenance classification, two subspecialties--Fiber Optics and Multi-Media-- require the following specialized duties and additional qualifications: Fiber Optics (Summary): Performs routine and preventive maintenance and repair of MARTA’s system wide fiber optic network. Install new fiber optic cable, installs fusion splices, and terminates fiber optic connectors, initiates performance testing and reports finding in a comprehensive and professional manner. Inspects and performs preventive maintenance on all enterprise fiber optic cabling and support equipment. Multi Media (Summary): Performs routine and preventive maintenance and repair of MARTA’s system wide public address infrastructure. Repairs, inspects, installs, and/or replaces equipment to include digital and analog signal processors, amplifiers, speakers, projectors LCD monitors, projector screens, microphones and any associated wiring or wireless technology. Must be proficient in live sound engineering, testing and adjustment of digital and analog studio mixers. Also performs general maintenance and repairs on all telephony infrastructure and equipment, as required.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED