Journeyman Electrician

Heartland Home Services•Lansing, MI

9d•Onsite

About The Position

Journeyman Electricians perform electrical installations, maintenance, and repairs in accordance with all local and state codes. They conduct residential service calls to accurately diagnose and resolve electrical issues, provide upfront pricing, and ensure customer satisfaction. This role involves promoting membership agreements, accurately documenting service calls, maintaining a service vehicle, participating in training, and representing the company professionally.

Requirements

Journeyman Electrician license
Ability to perform electrical installations, maintenance, and repairs
Skill in diagnosing and resolving electrical issues
Proficiency in providing upfront pricing
Strong communication skills for customer interaction
Ability to document service calls accurately
Capability to maintain a service vehicle
Willingness to participate in meetings and training
Knowledge of tool and equipment maintenance and safety
Ability to assist with inventory and inspections
Understanding of debriefing procedures with dispatch
Ability to obtain purchase orders and confirm pricing
Adherence to dress code, safety guidelines, and ethical standards
Demonstration of company values

Nice To Haves

Experience with Club Membership Agreements

Responsibilities

Perform electrical installations, maintenance, and repairs in accordance with all local and state codes.
Conduct residential service calls to accurately diagnose and resolve electrical issues.
Provide upfront pricing to customers and obtain approval prior to performing work.
Clearly communicate the scope of work and completed services to customers to ensure satisfaction.
Promote and explain Club Membership Agreements to clients, working toward monthly goals.
Document all service calls accurately, including task codes, time management, materials used, and job numbers.
Submit all job-related paperwork, receipts, and packing slips daily and accurately.
Maintain a clean, organized, and fully stocked service vehicle.
Participate in weekly department meetings and ongoing training sessions.
Maintain tools and equipment, ensuring proper use, care, and safety practices.
Assist with inventory tracking and periodic truck inspections.
Debrief with Dispatch upon completion of each job to ensure follow-up as needed.
Obtain purchase orders for material pickups and confirm pricing accuracy.
Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards.
Uphold and demonstrate company values in every interaction.
Perform additional duties as needed or assigned.