Journal Manager--0522-PH-112
About The Position
A Senior Journal Manager independently manages the end-to-end operational process of journal publication for a portfolio of journals. The role focuses on delivering effective, efficient, high-quality publication at the required speed and in line with Journal Operations strategy, while maximizing author and reviewer satisfaction. The Journal Manager builds and maintains strong relationships with journal contacts and contributes to a collaborative Journal Operations team. The role also supports the wider Journal Management team by sharing expertise, developing other Journal Managers, and advancing workflow optimization.
Responsibilities
- Manage author and reviewer journeys across a portfolio of journals, monitoring trends, bottlenecks, and anomalies in researcher support and outsourced production work.
- Lead discussions with publishers about journal trends and recommend actions where needed.
- Troubleshoot standard and complex publication-related problems using relevant tools and procedures, ensuring effective resolution and appropriate accountability.
- Provide high-quality support to researchers to maximize satisfaction and minimize effort in the publication process.
- Build and maintain collaborative relationships with editors, publishers, societies, and researchers, acting as an expert in journal publication processes.
- Analyze data, reports, and workflows to identify opportunities to improve publication speed, efficiency, and quality across standard and non-standard workflows.
- Optimize journal configurations and workflows in line with Journal Operations strategy, partnering with publishers and considering broader journal needs such as society renewals.
- Guide internal and external contacts on workflows and changes that may strategically benefit journals.
- Champion change, advance portfolio improvements, and participate in projects that balance customer and business interests.
- Support innovative workflow-optimization initiatives and stay informed about broader innovation projects.
- Represent the Journal Manager group collaboratively in projects and initiatives led by other operational departments.
- Plan issue publication schedules and ensure articles and issues are published accordingly, flexing to support content-growth and issue-realization targets when required.
- Monitor journal performance in content delivery and quality, and proactively optimize workflows to support content-delivery strategy.
- Support and actively participate in initiatives to drive content growth and publication speed.
- Share expertise and support the knowledge and development of other Journal Managers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
