Joint and Spine Center Director

WVU Medicine

About The Position

The Joint and Spine Center Director provides leadership for the strategic development, expansion, and standardization of Joint and Spine services across the Department of Orthopaedics, integrating with Spine and Joint Center initiatives. The Director maintains, develops, and implements Certified Joint and Spine Center models, including achieving and maintaining Joint Commission Advanced Certification in Spine Surgery (ACSS) and Advanced Certification for Total Hip and Knee Replacement (THKR). The role ensures consistent, evidence-based care models, operational standards, and service alignment across Joint and Spine Center services to support quality outcomes, certification readiness, and sustainable program growth. The position oversees strategy, clinical direction, operations, workforce development, financial performance, quality improvement, data reporting, education, community outreach, and program expansion across system locations. It works in partnership with institutional and physician leadership and coordinates care across clinical and external partners throughout the full episode of care.

Requirements

Either a Bachelor of Science degree in Nursing, a current Registered Nurse license issued by the state where services will be provided or a current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC), and seven years of relevant experience including at least three years of progressive supervisory and/or management experience; OR a master's degree in business, healthcare, or another related field and seven years of relevant experience including at least three years of progressive supervisory and/or management experience.
Skill in organizational matters, including time management, prioritization, multitasking, and problem-solving.
Ability to establish and maintain effective working relationships with patients, physicians, other clinical staff, and the public.
Excellent customer service, written communication, and oral communication skills.
Basic knowledge of computer programs such as word processing, spreadsheet, and email applications.
Knowledge of clinic policies and procedures.

Responsibilities

Lead strategy, clinical direction, and operations for Joint and Spine programs across the Department of Orthopaedics, supporting high-quality, evidence-based care at every location.
Build and support the Joint and Spine workforce through hiring, setting expectations, coaching leaders, managing performance, and fostering professional growth.
Oversee day-to-day operations and financial performance, including budgeting, resource planning, staffing, productivity, and expenses.
Identify system-wide quality, operational, and compliance challenges and opportunities, and work with leaders to resolve issues and improve performance.
Partner with institutional and physician leadership to develop and maintain policies, clinical protocols, and practice standards.
Promote collaboration among nursing, physicians, ancillary services, rehabilitation providers, and external partners to coordinate patient-centered care from presurgical consultation through postoperative follow-up.
Ensure accurate data collection, reporting, and analysis for certification, accreditation, regulatory requirements, and performance improvement.
Lead performance improvement by monitoring quality metrics, reviewing cases and trends, addressing risks, and supporting timely corrective actions.
Oversee orientation, education, and ongoing competency development for Joint and Spine staff in collaboration with education and operational leaders.
Support continuing education, professional development, and conferences, including collaboration with medical directors on continuing medical education initiatives.
Lead community outreach and prevention efforts to improve awareness, access, and population health outcomes related to Joint and Spine care.
Drive program growth and expansion, including developing and rolling out Certified Joint and Spine Center standards across system locations.
Manage Advanced Certification requirements for Spine Surgery (ACSS) and Total Hip and Knee Replacement (THKR), including volume thresholds, standardized clinical care delivery, performance measurement, registry participation, and survey coordination.
Represent the Joint and Spine Orthopaedic Service Line on hospital, system, and community committees as a clinical and operational leader.
Lead change management and continuous improvement initiatives to strengthen care delivery, support certification readiness, and ensure long-term program success.