Job File Coordinator

SERVPRO of Thomas, Colquitt & Grady CountiesThomasville, GA
11dOnsite

About The Position

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications, as well as administer and organize projects and support teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment!

Requirements

  • High school diploma/GED
  • At least 3 years of customer service and/or office-related experience
  • Ability to multitask and to remain detail-oriented
  • Must be knowledgeable in Outlook and the Microsoft software suite

Nice To Haves

  • Xactimate Experience a PLUS

Responsibilities

  • Intake and entry of claims into Company Specific Software
  • Responsible for clear and efficient project communication with customers, adjusters, and Restoration Managers
  • Daily project(s) oversight to include monitoring status, audit, and work-in-progress
  • Create estimates using estimating software, Xactimate Experience a PLUS
  • Review and validate job site documentation and insurance-specific requirements
  • Work closely with Restoration Managers to ensure thorough and accurate project documentation from beginning to end
  • Collaborate and assist with other departments, as needed

Benefits

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
  • And more!
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