Job File Coordinator

SERVPRO of Wright CountyMonticello Township, MN
22hOnsite

About The Position

The Job File Coordinator will work to administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Requirements

  • 2+ year(s) of administrative or office-related experience
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
  • Polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate® and proprietary software
  • Minimum of HSD/GED preferred
  • Ability to successfully complete a background check subject to applicable law

Nice To Haves

  • Experience with writing estimates, job file processes, and quality assurance a plus
  • Experience in service industry environment a plus
  • Phone experience is a plus

Responsibilities

  • Responsible for clear and efficient project communication with the customer and project stakeholders
  • Daily project(s) oversight to include monitoring status, audit, and work-in-progress
  • Review and validate job site documentation
  • Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
  • Collaborate and assist with other departments, as needed

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
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