Job File Coordinator
About The Position
SERVPRO of Thomas, Colquitt and Grady Counties is hiring a Job File Coordinator! Benefits SERVPRO of Thomas, Colquitt and Grady Counties offers: Competitive compensation Superior benefits Career progression Professional development And more! The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications, as well as administer and organize projects and support teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment!
Requirements
- High school diploma/GED
- At least 3 years of customer service and/or office-related experience
- Ability to multitask and to remain detail-oriented
- Must be knowledgeable in Outlook and the Microsoft software suite
- Ability to complete a background check and drug screening, subject to applicable law
Nice To Haves
- Experience a PLUS
Responsibilities
- Intake and entry of claims into Company Specific Software
- Responsible for clear and efficient project communication with customers, adjusters, and Restoration Managers
- Daily project(s) oversight to include monitoring status, audit, and work-in-progress
- Create estimates using estimating software, Xactimate Experience a PLUS
- Review and validate job site documentation and insurance-specific requirements
- Work closely with Restoration Managers to ensure thorough and accurate project documentation from beginning to end
- Collaborate and assist with other departments, as needed
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
