Job Developer Lead

Volunteers of America Los Angeles•West Covina, CA

8d•Onsite

About The Position

The Lead Job Developer/Case Manager will arrange, coordinate, monitor, mentor, and assure all delivered services by the Job Development team meet the needs of HVRP clients. This includes assisting Job Developers in: assessing and reassessing client needs, educating HVRP clients on Program and community resource opportunities, developing employment and service plans, scheduling appointments, and providing necessary follow-up to ensure plans are progressing on schedule and needs are adequately being addressed. The Lead Job Developer assists efforts to establish and maintain working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for veteran participants. The position requires a combination of administrative/office duties and field/outreach work.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possibly emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
2 year of experience in case management or as a job developer.
2 years of experience working with a homeless population/clientele

Nice To Haves

US Armed Forces veteran strongly preferred not required
Prior experience as a supervisor or team leader managing 2 or more individuals with diverse backgrounds
Bilingual in English and Spanish

Responsibilities

Assign and monitor case load of team: Review daily referrals and screenings of Veterans
Designates participants to Job Developer for intake and ensures all supporting documents are verified
Provides information and referrals for callers and walk-in Veterans
Monitors Job Developers on a regular basis to determine quality and effectiveness of services provided
Review cases with Program Coordinator and Team
Audit case file on a regular basis for completeness and accuracy
Conducts crisis intervention as necessary
Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for HVRP services eligibility purposes
Assure all HPRV assets and file documents are maintained and secure for all Veteran participants.
Develops an individualized employment plan with each participant
Conduct employability assessments of potential participants, this includes, but is not limited to assessing level of ability, readiness for work, physical and mental capabilities of participants, educational background, skills and identification of challenges and barriers to employment
Write complete and detailed individualized employment plans outlining activities and community referrals, with concise and clear goals to be tracked
Develops a service plan for each participant
Conduct comprehensive screenings and assessments with veterans to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate
Draft a Service Plan that complements the Employment Plan
Provide career counseling and job coaching, including labor market trends to job seekers, coordinating job skills training, as outlined in participant employment plan,
Provide job readiness skills training (soft skills) in areas of resume preparation, interviewing and job search techniques
Arrange interviews with employers and working with participants on job retention issues
Develop and maintain working relationships with local employers, creating long-term permanent placement opportunities for program participants
Develop a resource base of employers committed to giving priority hiring attention to HVRP
Represent the interests of the agency, (Volunteers of America Greater Los Angeles) the program and its participants in outreach events, networking, and public relations opportunities, as assigned.
Develop and coordinate linkages with job skills training resources in high-demand fields
Coordinate with outside resources such as: EDD Worksource Centers, Department of Rehabilitation, Local School Districts and Community Colleges, various community and faith based providers, Veterans Administration, and other Veteran social service and employment resources to ensure participants have access to available services to ensure success (this list is an example, not a restriction, any other resource that is available should be investigated).
Meet regularly with program participants, aiding their job search by scheduling interviews, referring job leads and community services to ensure participant success
Monitor and track job placement activities on a regular basis to ensure accurate and timely reporting of progress and completed milestones as required by funder.
Develops, performs, and assists with workshops pertaining to Veteran Employment needs
Participates and assists with outreach events
Other duties as assigned
Assign and monitor case load of Job Development teams, trains VOALA program staff on issues relating to employment of re-entry clients.
Assessment and development of Individual Employment Plan and Service Plan.
Career Counselling and Job Coaching of participants.
Develop Relationships with local employers
Develop linkages with other agencies/resources available to participants.
Capacity Building - meeting and motivating participant progress
Monitor participants, track progress, timely report progress.
Other duties as required and is subject to change at any time.
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.