Job Coach - No Evenings or Weekends!

Goodwill Industries of South Central Wisconsin, Inc.•Madison, WI

6h•Onsite

About The Position

This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed. The Job Coach provides on-site job coaching for supported participants, guides and motivates individuals to successfully perform their job, and must demonstrate an understanding of the work and professional context, while maintaining a support role. They maintain open communication with employer management and co-workers regarding the employee’s vocational support plan, and must follow work rules of each employer workplace and always present a professional demeanor. The coach assists employers in identifying, modifying, or eliminating barriers to employment of persons served, promotes integration and natural support at places of employment, and regularly communicates with the support team and others as defined by the individual support plan and as directed by the Case Manager. They maintain timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served. The role also involves providing personal care assistance as needed by the person being served, assisting the Case Manager in identifying and coordinating transportation for the person served, and assisting in providing specific disability and related education to employers, co-workers and other community contacts of persons served. The Job Coach strives to improve job knowledge and understanding of services and business relationships, applies time management skills to multi-task, and is flexible to new situations.

Requirements

High school diploma or equivalent
Ability to interact with varying levels of employer management in a professional capacity
Knowledge and experience supporting people with disabilities
Ability to handle challenging behavior, teach job tasks and coach adults with disabilities
Consistently has positive interaction with internal and external customers
Collaborates & champion ideas, providing the best possible support of the mission
Finds solutions, resolves conflict, and proactively solves problems
Open-minded, with flexibility to improve quality of output
Familiarity with Microsoft Office and willingness to learn and use databases
Valid Driver’s License, good driving record and proof of insurance
Use of personal smart phone required

Nice To Haves

Some higher education preferred
One year of work experience is preferred

Responsibilities

Provides on-site job coaching for supported participants
Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role
Maintain open communication with employer management and co-workers regarding employee’s vocational support plan
Must follow work rules of each employer workplace and always present a professional demeanor
Assists employer in identifying, modifying, or eliminating barriers to employment of persons served
Promotes integration and natural support at places of employment
Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager
Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served
Provides personal care assistance as needed by person being served
Assists Case Manager in identifying and coordinating transportation for person served
Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served
Strives to improve job knowledge and understanding of services and business relationships
Applies time management skills to multi-task and is flexible to new situations